Economic Services Caseworker II (Family & Children’s Medicaid) Full Time

The primary purpose of the Economic Services Caseworker is to effectively interview prospective applicants/recipients in order to assess the needs of the applicant or household unit, informing the applicant of the appropriate program requirements for current federal and state regulations, to take an application and process the application by correctly determining the initial eligibility, to maintain and apply changes for the authorized recipient/household, and to meet timely requirements for establishing and maintaining the ongoing eligibility for Medicaid services. Work involves direct contact with the customer or their representative in order to obtain and verify necessary information to determine eligibility. Employee’s decisions are subject to second and/or third-party review for thoroughness, accuracy, and application of policy regulations. If the employee’s decision is incorrect, it can result in a negative impact on the agency and the State’s error rate. Errors in work or failure to make timely decisions regarding the customer’s eligibility for benefits could deprive the customer of needed services and could impact revenues for the county.

Work Schedule:

Regular work hours for this position are Monday through Friday from 8:00 A.M to 5:00 P.M. Occasionally, employee must work overtime due to increase workload or meeting needs of the customer. In the event of a disaster, employee will work rotating shifts at an Emergency Shelter.

Duties and Responsibilities/Knowledge, Skills, Abilities

Considerable knowledge of the program/areas of assignment. General knowledge of all agency and community programs and services which could affect the client/applicant. Good mathematical reasoning and computational skills. Ability to read, analyze, and interpret rules, regulations and procedures. Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures. Ability to instruct and to evaluate the work of lower level employees. Ability to perform caseworker functions within structured time frames. Minimum Training and Experience Requirements – One year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience

One year of experience as an Income Maintenance Caseworker; or an equivalent combination

of training and experience

***Salary depends on experience and/or education. ***This job classification will be eligible for a $500 (taxable) Hiring Incentive. Policy Requirements Apply***