As the first team member a guest encounters inside Eddie Merlot?s, the Host is responsible for welcoming guests and offering superior hospitality to all visitors. The Host greets guests either in person or by phone to schedule reservations and assists guests as they enter the restaurant. Hosts are responsible for effectively coordinating and controlling the flow of guests at the front of the restaurant by greeting, seating, and acknowledging departures of guests. Hosts maintain their station in a clean and orderly manner and partner with Valets, Servers, and other team members to ensure that every guest experiences outstanding guest service.
Responsibilities
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