Eden Technologies Hiring for Behavioral Health Operations Manager Job at Remote Full Time

Behavioral Health Operations Manager
Number of positions open: 1

We are the future of mental health. We provide compassionate, robust delivery of care through medication and therapy. A secure system for end-to-end solutions. Our goal is to develop a state of the art platform where customers can video chat with doctors, get prescription and therapy all in the same app. Scheduling appointments will be a thing of the past. Our patients see a doctor within 10-15 minutes. We then use AI to track patient progress and deliver measurable improvement.

Looking for visionary thinkers that believe in thinking differently. We aim to move America to a healthcare system that is fully automated and accessible within minutes. No long waiting lines, no long forms to fill and no ambiguity about health outcomes. This requires people who not only work hard but are extremely creative in their pursuits. An operations manager who is versatile and wants to wear multiple hats. We are a startup and do many kinds of exciting work. Being the small team that we are, we are looking for someone who can easily navigate different terrains and display a passion for improving lives.

This role will ensure high quality, patient-centered care by improving clinical workflows and quality initiatives that support the excellent provision of virtual care performance and practice standards across our provider partners.

Responsible for:

• Successfully operationalizing our clinical care navigation, strategically scaling Care Navigation to support expanded clinical offerings
• Ensuring the implementation of best practices and is responsible for necessary staff development and performance management needed to ensure the integration of treatment components
• Creating and implementing policies, procedures and workflows designed to improve outcome
• Executing on high quality care by streamlining the company operations. Holding teams responsible for deadlines, forecasting tasks in future, quick turnaround for communication between different teams
• Maintaining knowledge of regulatory and contractual guidelines to ensure program compliance
• Managing Absence Management clinician. Help build, track scheduling for doctors working on our platform. Making sure schedules are not conflicting
• Creating marketing campaigns to promote business, write articles and measure performance
• Designing an efficient referral processes to behavioral health providers external to our network

Minimum Qualifications:

• Bachelor’s degree in healthcare related field or equivalent experience
• Minimum 2 year’s experience within the Behavioural Health setting
• Ability to analyze data, recognize trends and make recommendations for action as appropriate
• Able to tackle problems independently, with limited information at hand, and in collaboration with others
• You have in depth experience in operations, healthcare and strategy with a proven ability to think holistically while being deeply analytical and detail-oriented
• Highly organized with an acute attention to detail, with experience tracking, organizing, analyzing and presenting data in easy-to-understand formats
• You have 2+ years of cross-functional experience in a high-growth startup and/or healthcare systems
• You are a self starter who loves autonomy, with proven ability and desire to build effective internal and external relationships
• You obsess about achieving your goals and are relentless in pursuing them
• Deep empathy for people around you.
• Some travel and flexible working hours will be necessary

Benefits:

• Industry leading healthcare
• Bonus
• Generous time away
• Maternity and paternity leave
• 401K

Job Types: Full-time, Contract

Pay: $45,000.00 – $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Medical Specialty:

• Psychiatry

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• Bachelor’s (Required)

Experience:

• Behavioral health: 2 years (Required)

Work Location: Remote