Edison Auto Service Inc Hiring for Automotive Service Writer Assistant Job at Fort Myers, FL Full Time

Are you tired of working nights and weekends. Do you feel under appreciated at your current job, then come and apply for the Service Writer Assistant position at Edison Auto Service. We are expanding and this position may be just right for you.

Your position will include the following:

· Ensure that the customer’s car leaves in the same or better condition than it was in when it arrived.

· Answer a multi-line phone system on the second or third ring and either handle the call or direct the call to the appropriate staff member.

· Maintain his or her work area in a clean and organized manner

· Contact guests by phone, text, or email as needed for reminders and/or questions.

· Check in customer vehicles by taking keys and collecting VIN and other pertinent information.

· Alert the proper employee of any questions or concerns a guest may have or anything that may require extra attention.

· Handle customer vehicles in a manner that ensures they look better when they leave than when they arrived. Ensure there are no fingerprints or evidence of repair on any services interior and exterior.

· Complete mileage-based estimates in point-of-sale system with assistance from Service Advisor. May complete additional estimates as needed.

· At closing, ensures that cars are arranged in a manner that will be efficient for the order of work the next morning.

· Drives customers to home or work and/or pick up parts as needed

· Manage inventory in multiple areas to include ordering, restocking, and breaking down boxes.

· Determine appropriate inventory and adjusts as necessary, ensuring it is placed in a manner conducive to technician efficiency, is visually appealing, and free of safety issues

· Manage return of unused and defective parts and reconcile parts credits for multiple vendors

· Straighten up break room as necessary

· Test drive vehicles with or without technicians on specified loops to test repairs

· Move vehicles in and out of the shop or in line for technicians as needed

· Sit inside vehicles and follow commands from technicians as part of vehicle testing and/or diagnosis

· Knowledge and Critical Skills: This position requires knowledge of automotive parts or service experience and experience working with all levels of co-workers and the general public. The position also requires knowledge of a windows-based software environment, social media applications, and electronic mail. Exceptional communication skills, both verbally and in writing, are required as is the ability to drive multiple vehicle types.

· Perform additional duties as needed per direction of Service Advisor or Owners

· Makes recommendations to Service Advisor and Owners based on issues or concerns

Physical Demands: Constant need (70%-100% of the time) to be on feet. Constant need (70%-100% of the time to perform the following physical activities:

-Bend/Stoop/Squat Pick up tools and move equipment as needed

-Push or Pull Open and close doors, drive vehicles, etc.

-Writing Reports, vehicle inspections, orders and other various documentation

-Finger Dexterity Inventory maintenance and input information into computer and tablet

-Physical Must be able to lift at least 50 pounds

Other Requirements: Maintain a valid driver’s license with clean driving record, and adhere to Edison Auto’s Drug Free Workplace Policy

If this position sounds like the perfect job please apply or you can drop it off at: Edison Auto Service 28 Mildred Drive Ft.Myers, Fl. 33901.

You can call and set an appointment with Mark at 239-939-1447 or 239-470-1491 cell

Hours are M-F 8-5 with an hour for lunch. We observe all major holidays plus Friday after Thanksgiving

Pay is salary with added bonuses based on your individual performance and entire shop performance.
Starting pay is based on experience and knowledge with a raise after 90 day review.

Job Type: Full-time

Pay: $700.00 – $900.00 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

License/Certification:

• Driver’s License (Required)

Work Location: One location