EDWARD JONES Hiring for Team Leader – Technology Network Job at Saint Louis, MO Full Time

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.

The Technology Network Engineering and Operations – HQ Network team is responsible for researching, deploying, and maintaining a highly available and scalable network for Edward Jones. The team is responsible for the campus edge network (wired and wireless), data center network, and DNS and application load balancing platforms (cloud and on-prem). This team works closely with the Backbone Network team, Technology Security, Computing Services, Software Infrastructure, and Business Solutions Development. We are seeking an exceptionally talented leader who will innovate and collaborate with others and deliver new solutions that support the firm’s transformational goals and aspirations.

What You’ll do….

• Plan and manage the activities of the team, responsible for engineering and operational support of the Edward Jones HQ Network
• Identify, develop, and implement continuous process improvement, to include automation of infrastructure and operational activities
• Drive innovation and strategic direction that aligns with the needs of the firm
• Develop and present project recommendations, and gain necessary approvals for small to large and complex efforts
• Implement and operationalize approved solutions according to the needs of the firm
• Lead, develop, and mentor associates, and maintain a strong and inclusive team capable of delivering high quality and timely results
• Develop successors for key positions within the team
• Establish and maintain relationships within and across teams and departments, at various levels of leadership, and with various third parties / vendors
• Ensure prudent use of the firm’s financial resources (to include all third party expenditures)

What You’ll need…

• Bachelor’s degree (Management Information Systems, Information Technology, Telecommunications, etc.) or equivalent work experience in Information Systems
• Minimum of 5 years’ experience in telecommunications and networking technologies (routing, switching, campus wireless deployments, application load balancing, DNS, cloud solutions, etc.). This includes at least 3-years in a leadership role
• Experience with Cloud network solutions
• Experience with automation solutions and process mapping (for network operations and infrastructure deployments)
• Experience with Agile methodologies / tools
• Functional knowledge of processes, systems, and technologies used to support a large enterprise
• Ability to recognize and assess operational and strategic opportunities, and provide appropriately supported solutions and recommendations in line with firm’s strategic objectives
• Develop efforts and projects with the appropriate business justification
• Lead team and collaborate with others in the execution of efforts and projects
• Appropriately react to availability issues with commensurate urgency, and lead team through assessment, mitigation, resolution, and closure activities
• Identify and hire top talent, develop individual team members, and build / maintain a strong and inclusive team environment
• Provide direction and leadership, and lead / influence others directly and indirectly
• Effectively communicate with associates, business partners, vendors, and multiple levels of leadership
• Manage escalations within area of responsibility and work in concert with related support and project teams
• Must be process oriented; skilled in establishing and executing plans; able to establish metrics and monitor progress
• Must have excellent interpersonal skills; ability to develop relationships; seen as credible and trustworthy
• Manage and develop self while internalizing leadership feedback

• 2021 FORTUNE 100 Best Companies to Work For® By Great Place to Work® and FORTUNE Magazine – Edward Jones was named No. 20 on the list.
  • From FORTUNE ©2021 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.
• 2021 Corporate Equality Index – Edward Jones joins the ranks of 767 major U.S. businesses that received top marks in the Foundation’s 19th annual scorecard on LGBTQ workplace equality.
  • From The Human Rights Campaign. All Rights Reserved
• 2021 Training Top 100 list – Edward Jones ranked No. 19, up six spots from last year in its 21st consecutive year on this prestigious list.
• J.D. Power, 2021 – Edward Jones has ranked “highest in Employee Advisor Satisfaction among Financial Investment Firms” in the J.D. Power 2021 U.S. Financial Advisor Satisfaction Study.
  • Edward Jones received the highest score among employee advisors in the J.D. Power 2007,2008, 2010, 2012-2015, 2017-2021 Financial Advisor Satisfaction Studies of employee advisors’ satisfaction among those who are employed by an investment services firm. Visit jdpower.com/awards for more information.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: