eJam Hiring For Account Executive at Orange, CA, United States Full Time

Job Description

As eJam expands, we are looking for an Account Executive to join our growing team.
Founded in 2017, eJam is a direct-to-consumer brand incubator; focused on creating products that people love. Today, we own and operate a portfolio of brands with products that put you first. We take a unique approach to each brand and every product, making sure that we are fulfilling a real need while helping to shift the status quo.
We are looking for a marketplace superstar that has taken DTC brands from infancy to millions on Amazon Seller Central. Our catalog is currently small (300 ASINs) and our appetite for growth is significant. If you have a track record of performance in a similar scenario, you may be the person we are looking for.
You will oversee a team of marketplace professionals, working to achieve our global marketplace goals. Our current marketplace footprint includes:

• Amazon Seller Central | USA
• Walmart.com | USA
• Wayfair.com
• Ebay.com | USA

You will be responsible for expansion into the following markets within the first twelve months of of your role.

• Amazon Seller Central | UK
• Amazon Seller Central | DE
• Amazon Seller Central | FR
• Amazon Seller Central | ES
• Amazon Seller Central | IT
• Amazon Seller Central | CZ
• Amazon Seller Central | NL
• Amazon Seller Central | CA
• Amazon Seller Central | MX
• Walmart Canada
• Walmart Mexico
• Mercado Libre MX

The ideal candidate will leverage exceptional judgment in an effort to manage listings and grow sales on Amazon and other global online marketplaces. This position will be responsible for managing listings, optimizing product visibility, researching new opportunities, analyzing data, and growing revenue through each marketplace. This role will impact the company’s growth strategy on all marketplaces, working at both the strategic level (generating bold and innovative ideas for growth) and at the tactical level (managing campaigns with site merchandising tools, analyzing traffic data, and solving problems).
Responsibilities

• Manage and grow the Marketplace business unit.
• Maintain proper inventory levels with third-party marketplaces
• Develop and document SOP’s for best practices
• Manage listings on Amazon Seller Central accounts daily, including setting up new listings, modifying listings, and optimizing listings according to the company’s marketing strategies.
• Maintain product data and brand integrity throughout the entire Amazon catalog.
• Ensure store compliance with Marketplace policies and procedures
• Monitor and analyze ASIN performance, rankings, ratings, and customer reviews and make recommendations to enhance rankings and performance to drive sales.
• Analyze performance data and optimize campaigns to ensure they are continuously bringing quality traffic while maintaining a strong ROI.
• Analyze, execute, and optimize a keyword research strategy that identifies the most effective and targeted key phrases to drive traffic.
• Periodically reassess these key phrases in order to ensure that they continue to stay relevant.
• Perform detailed competitive analysis (SEO) with the intent to provide insights on potential new sources of traffic, closing any keyword gaps, and increasing our SERP positioning.
• Optimize the number of product resellers to drive buy box ownership.
• Plan and allocate marketing spend based on performance KPIs.
• Understand and implement SEO best practices.
• Be the in-house expert and repository of knowledge of all Amazon platform changes and best practices.
• Use appropriate Amazon follow-up tools to drive reviews and customer engagement.
• Work with DTC and Marketing teams to develop winning messaging tactics based on test and learn experimentation.
• Partner with the marketing team to enhance product titles, descriptions, categorization, images, and keywords for optimal performance, improving page rank and sales.
• Maintain knowledge of Amazon selling policies and code of conduct and ensure all accounts remain in compliance.

Requirements

• Expert-level knowledge of marketplace business models
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
• Self-starter with experience managing projects from inception to completion
• Requires continual attention to detail and establishing priorities and meeting deadlines

Basic Qualifications

• Generally requires a minimum of 5 years of experience listing and managing products on at least one e-commerce platform (Amazon, Walmart, Target, or relevant Domestic and International Marketplaces)
• Experience with International Marketplaces a PLUS
• Experience managing one or more direct reports
• Product Feed Management & Optimization Experience
• Experience leveraging, Amazon Seller Central and/or Amazon Marketing Services, as well as other marketplace portals
• Previous marketplace sales and marketing experience preferred
• EDI

eJam is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, or any other characteristic protected by law.
Job Type: Full-time

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