El Porteno Empanadas Hiring for Ferry Building Restaurant Manager Job at San Francisco, CA Full Time

Are you a passionate and experienced Retail Manager ready to lead a local food favorite to success?

El Porteno Empanadas, located in the historic Ferry Building Marketplace in San Francisco, is seeking a go-to expert to take charge of sales, customer service, food safety, personnel safety, facility upkeep, inventory management, financials, and key performance indicators. As a valued member of the leadership team, you’ll work closely with the CEO and Director of Operations to drive new sales and marketing efforts, collaborate with all departments to achieve key performance indicators and drive continuous improvement, and be at the forefront of new projects and opportunities.

Responsibilities:

· Ensure exceptional service that “WOW” customers by creating a memorable experience through friendliness, helpfulness, and a spirit of going above and beyond.

· Managing and supervising all staff to create a safe and fun work culture for all, while never sacrificing on the quality of the product served.

· Developing and implementing training programs for all staff members to ensure that they are knowledgeable and skilled in providing excellent service to guests.

· Overseeing the daily operations of the store, including scheduling, payroll, cash handling, inventory management, cost control, food safety, and financial reporting.

· Coordinating with the management team to ensure that all food and beverage offerings are of high quality and meet the expectations of guests.

· Collaborate with other departments, such as marketing and sales, to develop promotions, events, and other activities that will drive business and increase revenue.

· Develop and maintain relationships with, fellow tenants, property managers, and vendors.

· Identify and implement improvements to Standard Operating Procedures for increased efficiency, productivity, guest experience, and revenue.

· Any other tasks or projects assigned by the Director of Operations.

Qualifications:

• You’ll have 1-3 years of exciting experience in a management role within a “Hospitality-First” Service food business.
• You’ll bring strong leadership and team management skills to the table.
• You’ll have excellent communication and interpersonal skills, and being bilingual in English and Spanish is a big plus!
• You’ll have financial management and budgeting abilities like a pro.
• You’ll bring knowledge of food and beverage operations, including food safety and industry trends. A ServSafe Manager certification is required.
• You’ll be able to handle fast-paced work while ensuring attention to detail, effective task completion, and priority management.
• You’ll have a strong understanding of technical software, such as POS, and applications, with the ability to troubleshoot and resolve issues as they arise. Proven experience with Toast and Paylocity is a cherry on top.
• You’ll have a proactive, creative, and risk-taking mindset. You’ll be able to act independently without fear of mistakes, but strive to learn from them.
• You’ll be willing to challenge yourself and others to continuously grow, both personally and professionally.
• You’ll be willing to work flexible hours, including weekends and holidays, to meet business demands.

Job Type: Full-time

Pay: $65,000.00 – $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Experience level:

• 2 years

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• San Francisco, CA 94111: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail management: 2 years (Preferred)

Work Location: One location