Customer Account Representative Loading Dock Door OrganizationThe organization has been in the industry for 14 years and supports its clients in delivering products to their customers. The business focus’ in the commercial and industrial space, installing and servicing loading docks as well as fire safety doors. This role is responsible for maximizing client satisfaction while increasing company profits through direct sales support. This person will contribute to the organization as a member of the sales team and align the needs of the outside sales rep with the details (quotes, proposals, etc.) to close client deals.Position Responsibilities: Responsible for in-bound leads and all new client-account-set up Manages relationships and develops needs analysis for the clients Accountable for building a prospecting list and following it through Maintain positive internal and external relationships that meet company core values Identifies new lines of business and/or opportunities for sales to be completed in the market Oversees the sales aspect of the Safedoor Maintenance Program Develops strong relationships with customer team, responsible for providing feedback and updates Creates executive summaries with representatives to assist in sales process Provides strong communication and writing skills for documentation of proposals Builds product descriptions in CRM/QuickBooks for quoting purposes Expected to complete and update the CRM tool with all new contacts, prospects and clients Recognizes areas of opportunity for additional services to be providedExperience and Skills: 3+ years experience in sales Experience selling into a commercial or industrial organization Knowledge of products and services in the industrial space Leadership experience working within dynamic teams Strong understanding of client/market requirements Experience with direct customer communication High attention to detailJob Type: Full-timePay: From $45,000.00 per yearBenefits:
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