Ellucian Hiring for Product Manager – Recruiting & Admissions – Remote Job at Remote Full Time

Overview:

About the opportunity

This Product Manager leads the development of innovative SaaS solutions for enrollment management in higher education. Working with a team dedicated to bolstering higher education enrollment, your charge will be helping customers enroll the best-fitting students via prospective student and staff experiences. You will partner with customers and other stakeholders, to elicit and define requirements that will deliver market-leading customer experiences. You drive product vision, strategy, and partner closely with engineering, UX, and go-to-market teams. Ultimately, you thrive in a collaborative, high-communication environment, and build partnerships to deliver global customer outcomes.

Where you will make an impact

• Lead product strategy and direction by gathering, assimilating, and articulating solution requirements. This includes requests from customers, Ellucian partners, and internal subject matter experts, including sales/solutions consulting, competitive intelligence, professional services, other product managers, and development teams
• Work closely with engineering teams to coordinate a cross-solution backlog for solution development that aligns with the needs of current and prospective customers
• Forge customer partnerships that lead to collaborative engagement in product development
• Write requirements that reflect the voice of the customer and provide concrete direction to the development team, partnering closely with engineering leads and business analysts
• Provide direction to the engineering team as they implement requirements and use cases, negotiating & resolving conflicting priorities and requirements with development team counterparts (Scrum Master and Development Manager).
• Collaborate across the product management team to ensure that development efforts, timeframes, and associated impacts are communicated and understood.
• Partner across lines of business to monitor competitive positioning, drive product adoption, and improve customer outcomes
• Evangelize the value of the solutions and customer experience to internal partners across Ellucian’s business, to educate and excite Ellucian teams, partners, and customers on product capabilities
• Monitor communication channels to assist customers, partners, and teams with understanding the product
• Provide release communications to the customer community, such as release announcements and roadmap communications
• Represent the product team in regular user group, launch, and customer discovery meetings

What you will bring

• 5+ of experience in a relevant role (such as enterprise product management or higher education technology with a strong preference given to Student Recruitment & Admissions experience)
• Strong analytic skills are required, including the ability to interpret customer needs into application and operational requirements
• Expertise in building consensus, building buy-in to a common goal and vision
• Experience influencing team members or other stakeholders
• Proven successful written and oral communication skills
• Self-starter who understands how to own challenges, and effectively deal with ambiguity and evolving market priorities; demonstrated experience prioritizing
• Great team player—must have the ability to deal with conflicts, manage negotiations, provide feedback and drive needed change management practices with the objective of achieving the required outcomes
• Some flexibility in work hours is required, with the majority of stakeholders operating during US business hours but some customers and Ellucian team members operating on local business hours in Europe, Asia Pacific, or the Middle East

What makes #Ellucianlife:

What makes #Ellucianlife

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & Bright Plan – to help you save for the future
• Maternity & Paternity Leave
• Charitable leave – 40 hours/year
• Telemedicine
• Wellness
  • Ginger (mental health)
  • Wellbeats (virtual fitness classes)
• Rethink – caregiver support
• Diversity and inclusion programs which provide access to 11 internal employee resource groups
• Tuition Reimbursement Assistance
• Professional development opportunities

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