Ember Education Hiring for Employee Relations Consultant at Remote Full Time

Job Title: Employee Relations Consultant
Department: Human Resources
Reports To: Director of Human Resources Operations
Classification: Full-time, Exempt

Summary
The Employee Relations Consultant responds to employee relations matters and counsel managers on employment law, performance management, administration of HR policy, and best practices for effective employee relations. The incumbent effectively balances advocacy for the employee and stewardship for the organization.

Essential Duties and Responsibilities

Consultation

• Consults with leaders on routine performance management issues. Helps managers differentiate between performance and behavioral issues.
• Counsels on how to provide constructive feedback, write effective disciplinary actions, and provide clearly written objectives and performance evaluations.
• Provides guidance on EEO, FMLA, ADA, sexual harassment, and hostile work environment related issues, both from a legal and organization-wide policy/practice standpoint.
• Educates managers regarding the spirit and intent of laws, regulations, and company policy.
• Remains current in applicable state and federal employment laws.

Complaint Resolution

• Investigates employee complaints of policy violations recommending resolutions to key stakeholders.
• Handles issues with diplomacy and tact demonstrating patience, care for the individuals involved, and creative problem solving.

Employee Leaves of Absence and Disability Accommodations

• Partners with the organization’s third-party leave and disability administrator to manage employee leaves of absence and disability accommodations.
• Manages the Interactive Process for disability accommodations.
• Communicates leave statuses with appropriate stakeholders.

Client Service

• Provides excellent customer service through effective resolution of issues within service level agreements.
• Ensures appropriate case details are documented in the case management system.
• Participates in policy, process, training, and communications-related employee relations activities Performs other duties as assigned.

Supervisory Responsibilities
This position has no direct supervisory responsibilities.

Competency
To perform the job successfully, an individual should demonstrate the following competencies:

Business Acumen – Leverages knowledge of the business to develop solutions balancing business needs with organizational risk.

Analytical Thinking – Synthesizes complex or diverse information to identify trends and develops proactive solutions to minimize risks to the business.

HR Knowledge – Remains current on relevant laws, legal rulings, and regulations. Demonstrates a working knowledge of critical human resource function.

Conflict Resolution – Takes actions that resolve conflicts in a manner that is best for both the organization and the individuals involved; addresses complaints and problems quickly and effectively; keeps all parties informed of the status.

Language Skills – Strong verbal and written communication skills; ability to build relationships and influence hiring decisions.

Computer Skills – To perform this job successfully, an individual should have experience with Microsoft Office Suite, intermediate Excel skills. Experience in working with customer relationship management solutions.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience – Bachelor’s Degree from an accredited institution required; deep employee relations or employment law coursework preferred. Two years related experience in human resources with exposure to a wide range, severity, and risk of employee relations issues. Excellent verbal and written communication skills. Experience with solving complex problems; strong influencing skills, mediation, and dispute resolution skills.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is frequently required to walk. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: $60,000.00 – $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Education:

• Bachelor’s (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Employee Relations/Leave of Absence: 1 year (Preferred)

License/Certification:

• Professional In Human Resources (Preferred)

Work Location: Remote