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Job Description
Empire is growing and we want you to grow with us!Who we are: Empire is a premier sign, graphics and lighting company headquartered in Accokeek, MD.Who we are seeking: We are seeking an Operations Manager to effectively manage the operations division of the company and provide a high level of organization and profitability on each job.We offer top pay and benefits including health insurance, vacation, sick leave and retirement. We are growing and need help ASAP. Come join our team!Operations Manager : The broad roles and responsibilities of the Operations Manager include but are not limited to the following:
- Manage the daily operations schedule for all crews, including assigning and coordinating each work crew, and tracking progress of production.
- Review all work orders and gather information needed for the successful completion of each job.
- Develop plans for job completion to fit the clients’ needs.
- Coordinate the flow of client information from the Sales Manager to the crews.
- Maintain a high-quality level on all jobs.
- Work with the Sales Manager to resolve customer concerns.
- Manage the team to achieve quarterly goals; this includes holding weekly meetings and completing individual evaluations.
- Other tasks and duties as may be required.
Qualifications and Skills:
- Must be self-motivated and able to take initiative.
- Must be able to establish priorities and meet firm deadlines.
- Must possess excellent organizational and problem-solving skills.
- Must possess excellent customer service skills.
- Must possess excellent communication skills, both written and verbal.
- Must have the ability to make sound financial decisions for the best interest of the company.
- Must be comfortable working in a fast-paced, demanding environment.
- Must possess excellent interpersonal skills and a collaborative management style.
- Must be comfortable leading others and making decisions.
- Must have the ability to delegate responsibilities effectively.
- Must have the ability to work longer hours during the company’s busy season.
- Must possess the ability to travel as required.
- Strong business work ethic, positive attitude and professional demeanor required.
- General computer skills required.
- Valid Driver’s license with a clean driving record.
- Minimum Education: Associate’s Degree is required. Bachelor’s Degree preferred.
- Minimum 5 years of experience in the construction industry preferred.
5 Key Personality Traits of The Operations ManagerLeadershipIt is hard to summarize all the skills that make up a good leader but these people are immediately recognizable. They are the ones that exude confidence in all of their actions. When these leaders speak, they command authority and respect. However, a leader never forgets about the team he is running and makes sure to offer encouragement and support where needed. A good leader will also never be afraid to admit when he has made a mistake.Great PlannerPart of being an Operations Manager involves organizing many parts of a project into one functioning whole. In order to do this, the Operations Manager must be able to break down the parts, put them into a plan and manage the implementation process.Common SenseOperations Managers are often valued for their creativity in coming up with new ideas and problem solving. However, this creativity always lies on a basis of common sense. The Operations Manager will be able to look at all aspects of the company with objectivity and calculate whether plans are actually feasible or not.Effective CommunicatorThe job of an Operations Manager involves translating complicated ideas and instructions to teams of people, customers, and other department heads. Since the Operations Manager will interact with a wide variety of people from different backgrounds, this can be challenging.Cool Under PressureThe Operations Manager needs to be able to remain calm no matter what problems occur. In the event of a problem, the Operations Manager needs to have the cool mindset to quickly troubleshoot for a resolution.s To: PresidentIf this sounds like a job you would find exciting and fulfilling, we encourage you to submit your resume for consideration.Empire is an Equal Opportunity Employer.Benefits:
- Full-time opportunity.
- Paid holidays, sick and vacation leave after 90-day probation period.
Job Type: Full-timePay: $70,000 – 110,000.00 / yr. Compensation will commensurate with experience and qualifications.Job Type: Full-timePay: $70,000.00 – $110,000.00 per yearBenefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Experience:
- Operations/Construction: 5 years (Preferred)
Work Location: One location
