EmployBridge Hiring For Senior Collections Specialist at Farmers Branch, TX  Full Time

The position of Senior Collection Specialist is responsible for daily oversight of Tier 3 client portfolios. The Senior Collector will monitor aged AR, send statements/ invoice copies to clients and resolve client disputes in a timely manner. Additionally, the Sr Collections Specialist will partner with key stake holders to address customer delinquencies.

Essential Job Functions:

• Ability to manage their portfolio in High Radius regarding day-to-day activities appropriate for collection of aged accounts receivable assuring all functions are covered within guidelines established, elevating as appropriate to resolve issues timely. Requires minimal assistance from Collections Manager
• Demonstrates ability to perform all appropriate tasks within Collection Department
• Execute plan established with their Collections Manager to contact all customers within portfolio responsibility reducing A/R balances to meet A/R goals of Current A/R aging balance of 90%
• Super User of collection system in order to provide training and offer suggestions for enhancements and improvements for increased productivity and efficiency
• High level of understanding of Dispute Resolution/ Problem set up for items forwarded to field for resolution including appropriate follow up
• Customer transaction management and reconciliation of invoices, unapplied cash, credit & debit memos.
• Develops multi-level relationships in Employbridgeorganization to enhance ability to work with senior field management regarding resolution of elevated issues
• Demonstrates company and department core values, operating principles, and customer service standard
• High level of knowledge of accounts over credit limit as it relates to customer activity current and ongoing
• Provide work direction to others on Team when National Account Collections Director is not available
• Other duties as assigned

Education, Qualifications & Experience:

• Minimum five years of collection experience required
• High school diploma or equivalent; college accounting or finance classes a plus
• Collection experience in a variety of industries
• Experience in high volume, high activity environment
• Excellent customer service skills

• Intermediate Excel experience

The EmployBridge Story

EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. We provide a full range of employment solutions, from recruiting and pre-screening high-performance candidates, to delivering expertise in risk management and on-site services. Our reporting and technical solutions have no equal in the industry!

EmployBridge offers a competitive benefits package that includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and more. We also offer a variety of career paths and encourage promotion from within.

At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com.

EmployBridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.