Empyreal Logistics Hiring for Logistics Coordinator Job at Lansing, MI Full Time

How would you like to work for a rapidly growing company that has doubled in size during 2020 and 2021? Empyreal Logistics’ mission is to provide and deliver a broader and deeper level of support to our customers by tailoring our logistics and cash handling services to meet the unique needs of our customers. We are looking to build a culture of dependable, flexible, and trustworthy employees that are committed to customer service and excellence. If you are the kind of person who always goes the extra mile, does more than what is expected, and truly cares about the customer’s experience, we would love to hear what makes you a special employee and how you can contribute to the continued success of our clients and our company.
Pay and Benefits:
Starting pay for this position is $20 hour. Full-time employees also enjoy a great choice of benefits including vacation, holidays, personal days, sick days, 4 medical plans, 2 dental plans, vision, life insurance, short term disability, 401K, and more!
Position Summary:
TheDispatcher (AKA Logistics Coordinator) coordinates field transport activities and staff by delivering assignments, instructions, updates, and alerts in a safe, efficient, and timely manner. We are looking for a professional dispatcher who enjoys interacting with drivers and customers and ensures our service levels result in happy and loyal customers. The Logistics Coordinator places value not only on what work gets done, but also how it gets done.
Major responsibilities are as follows:

• Represents Empyreal as a logistics and customer service professional.
• Schedules drivers for pick-ups and deliveries and selects the most efficient route for each driver.
• Coordinates and schedules staff for out-of-state transports.
• Updates transport schedules to accommodate clients’ special requests.
• Dispatches and deploys drivers and vehicles.
• Monitors the movement of vehicles using various computer software applications.
• Anticipates weather and road complications along the routes and at driver destinations. Communicates delays and route changes as necessary.
• Responds to incoming calls and communications.
• Coordinates response and delivery of received information to field staff with accuracy and speed.
• Responds to driver emergencies and vehicle issues and takes appropriate action.
• Notifies management team of delays, issues, unusual circumstances, and other important information in a timely manner.
• Maintains vehicle and garage supplies and maintenance.
• Fills in for drivers and other personnel as needed.
• Performs other duties as assigned.

Requirements:

If you are known as an exceptional employee who produces great work and believes in providing best-in-class customer service, we want you to join our growing team and share our vision. The position qualifications are as follows:

• High school diploma or equivalent is required.
• One plus years of related dispatch / logistics experience is preferred.
• Must have solid interpersonal and customer service skills.
• Ability to effectively prioritize is essential.
• Strong analytical and problem-solving skills are required.
• Working knowledge of computer and database systems is needed.
• Ability to operate and learn a variety of communication, navigation, and security systems is critical.
• No felonies. Valid driver’s license and clean driving record are required.
• Must be able to lift up to 50 pounds regularly and 75 pounds occasionally.
• Trustworthiness and the ability to act with integrity is of utmost important.

Candidates must be willing to undergo and pass a comprehensive background check, MVR, pre-employment drug screening, etc. Qualified candidates are requested to send their resumes and salary range requirements. EOE/M/F/V.