Automotive Service Technician Brand New Store Encore Chrysler Dodge Jeep Ram – Mobile Alabama
Are you tired of working out in the cold weather, freezing while trying to repair vehicles? Are you tired of sweating all day when it is hot? Apply here, we are a brand new, state of the art, Air Conditioned & Heated shop. All new top of the line equipment opened 04-01-2020. We are looking for qualified Chrysler Technicians or ASE certified Technicians. Top Pay and possible signing bonus for Certified Techs.
The Service Technician is also responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager.
Responsibilities:
Primary Responsibilities:
o Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
o Ensure that common courtesy is shown toward all customers you come into contact with
o While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
o Keep up to date with all technical publications, Service Communications, and Assist terminal operations
o Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
o Address all original customer concerns before moving onto additional sales
o Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
o Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
o Participate in any Factory, or in-house sponsored training programs offered to you
o Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
o Perform any other duties assigned by the Service Manager, ASM or Group Leader
o Always come to work on time, ready to work, and in a clean uniform
Job Type: Full-time
Pay: $25.00 – $40.00 per hour
Benefits:
Schedule:
Supplemental Pay:
Work Location:
Work Remotely:
Work Location: One location
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