Equality Health Hiring For Community Health Worker (tyler) at Tyler, TX, United States Full Time

Job Description

Equality Health is an Arizona-based population healthcare company focused on improving care delivery for underserved populations through culturally-sensitive programs that improve access, quality, and patient trust. Our mission is to ensure diverse populations receive quality healthcare that improves and enriches their lives. We have developed our product portfolio around centralized technology, services and network designs intended to organize a better healthcare delivery system for cultures that have struggle with integrating into the tradition one-size-fits-all U.S. healthcare system.
The Community Health Worker (CHW) is primarily responsible for providing supportive care and assistance to a diverse patient population to identify barriers to self-care and healing, decision making and communication in navigating the healthcare system. This individual works closely with Registered Nurses, Chaplains, Social Workers, Care Specialists and other members of the Care Management team, and consistently demonstrates a high standard of ethical behavior, professionalism, sensitivity and confidentiality. This position is located in or near Tyler, TX. Must be capable of working virtually from a home-based office with high speed internet.
Equality Health designates this position as safety-sensitive and a position that includes tasks and duties that Equality believes could affect the safety or health of the employee performing the job or others.Responsibilities:

• Provide non-clinical interventions and serves as the member’s navigator and advocate for needed health services and community resources
• Teach self-care skills and provide health education for member self-care
• Identify community resources that support the needs of Equality Health’s member population and facilitate integration into Equality Health’s CBO Network
• Provide non-clinical interventions and serve as the member’s navigator and advocate for needed health services and community resources
• Outreach to members who are historically hard to engage or not linked to community services
• Enable non-clinical services that facilitate access to timely and appropriate care, such as transportation, case management, community outreach, and education
• Report observations, symptoms and behaviors to appropriate healthcare professionals to ensure timely and effective intervention; CHW’s are prohibited from conducting evaluations or interpretations of clinical data
• Facilitate Social Determinant of Health (SDOH) surveys
• Assist members with eligibility and enrollment for health insurance and special programs
• Support the members’ individualized recovery action plans, crisis plans, and self-management plans
• Actively link members to behavioral health, primary care, and community services
• Document within CareEmpower platform
• Communicate care path with caregiver(s) and family with patient consent
• Engage member and family in a culturally competent manner
• Monitor follow through of recovery action plans, follow up appointments and self-management plans

Required Knowledge, Education & Experience:

• High School Diploma AND a minimum of five (5) years of work experience in a directly related position in a community-based organization or equivalent healthcare experience
• Associate Degree AND a minimum of two (2) years of work experience in a directly related position in a community-based organization or equivalent healthcare experience
• No work experience required with a minimum Bachelor’s Degree- we accept new grads and are willing to train!
• Bilingual – able to speak, read and write clearly and concisely in English and Spanish, conveying complex or technical information in a manner that others can understand
• Experience in working with diverse and underserved populations with a strong understanding of multicultural issues
• Familiarity with health issues in the Hispanic population or social determinants of health
• Excellent verbal, written and interpersonal communication skills; highly collaborative team approach to work
• Proficient using Microsoft Office applications, web-based technologies
• Able to receive and maintain CPR/BLS certification
• Must have current TX driver’s license and be able to pass a DMV background check
• Experience with and comfortable using keyboards, laptops, tablets and other electronic and portable devices for documentation for documentation and telehealth visits

Highly Preferred Skills, Abilities & Qualifications:

• Certified as a CHW or eligible to obtain CHW certification within one year of hire
• Self-starter, with ability to work in community independently
• Prefer experience in a community health setting and with AHCCCS
• Desire to help others
• Communicate effectively with team members
• Able to perform duties with minimal supervision in rapidly changing environments

Physical Requirements:

• Comfortable and able to travel by personal automobile to multiple community locations each workday
• Comfortable using keyboards, mouse, tablet and other electronic and portable devices for documentation
• Walking, standing, sitting, lifting 15 lbs. frequently
• Must be able to perform patient assessments in private homes, which may have allergens or odors such as pet dander or tobacco smoke

Job Type: Full-time