Erion Hiring for Customer Project Manager/Scrum Master Job at Plano, TX Full Time

Ericsson Inc. does not sponsor US work authorization for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1’s working on EAD for this position. Ericsson Inc. does not provide immigration assistance/sponsorship to foreign applicants for this position.

Location: Fully Remote – United States

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you’re welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

Our Exciting Opportunity

We are now looking for highly motivated US based, Scrum Master with a strong background in project management. Our solutions allow our customer to provide continuity in business-critical digital services and make their systems smarter, simpler and future-proof. We make Digital Transformation a reality!

• We believe in trust – we trust each other to do the right things!
• We believe in taking decisions as close to the product and technical expertise as possible.
• We believe in creativity – trying new things and sharpening your skills.
• We believe in sharing our insights and helping one another to build an even better user plane.

What you will do

• Drive software projects and solutions based on SAFe Agile methodology
• Enhance business critical applications for customer, experiment and use innovative technologies, components, and methodologies via SAFe Agile
• Define and craft a go-get team culture, ways of working and environment. Work efficiently in a SAFe Agile development team across the full feature life cycle including prioritization, design, development, test and release.
• Manage the execution of SAFe Agile program increments in accordance with contractual time, cost and quality requirements. Manage in accordance with all Ericsson MU USCA project management policies and procedures
• Liaise with/work cooperatively with all Ericsson and customer project stakeholders
• Ensure the effective management of projects in accordance with designated time, cost, scope and quality objectives and the achievement of optimal project solutions, by: Planning, estimating, coordinating and controlling project solution delivery/implementation
• Scheduling and management of progress and resources, and delegation of tasks
• Establishing appropriate project quality standards in consultation with customers and implementing appropriate quality management practices/processes/systems to ensure customer satisfaction
• Establishing effective, open communication channels between project participants and all key stakeholders
• Facilitating the production of project documentation and reporting for Project Steering Committees/Boards and project team members
• Establishing clear project baselines, clearly defined Scope Of Work & Statement Of Compliance within SAFe Agile process
• Establishing strict Change Control mechanisms and management of all project changes

To be successful in the role you must have

• 3 years experience as a Scrum Master (or relevant job role) for software development projects applying Agile principles, theory, and scrum values.
• Have one of the following: CSM, PMP, Release Train Engineer or SAFe Scrum Master 5.0 certification, or have plans to obtain in the following year after hiring
• Demonstrated ability to adapt to customer’s culture, business process and ways of working
• Demonstrated ability to knowledge share or act as a coach
• Experience in release coordination, project planning, stakeholder management, status reporting to executive leadership.
• Exceptionally good communications and presentation skills, confident to take up leadership role in the Agile team, servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, cross cultural awareness, worked on global projects with teams across the globe.

Essential Attributes (Knowledge/Skills/Experience Requirements)

• Bachelors degree, preferably in a science, business or telecommunications field, or a minimum of eight years of progressive experience in a related field
• Experience (3 yr minimum) of technical Project Management within the Telecom Industry
• Ability to communicate very effectively with customers, project stakeholders and 3PP vendors, using a high level of written and oral presentation skills
• Ability to plan, program and coordinate work, handle risk and make informed decisions regarding project delivery in an environment characterized by high volumes of work and competing deadlines
• Ability to integrate technical, environmental and human aspects of projects, and balance conflicting requirements
• Ability to consult, liaise with and coordinate project stakeholders, and negotiate and resolve conflict with tact and diplomacy
• Ability to work as a member of a team and contribute positively to a spirit of team cooperation
• Knowledge of modern project management techniques, including performance assessment, project evaluation and review techniques, procurement options, value analysis, and quality assurance
• Experience in establishing project controls to ensure controlled progress, including change management, reporting, tolerances and governance structures.
• Knowledge of Project Management and Quality Management concepts and principles
• Knowledge of Ericsson PROPS-C Project Management Methodology or other industry recognized project management methodology
• Familiarity and experience with Google Suite (Google Sheets, Google Docs, Google Calendar, Google Slides), Jira, TFS, Confluence, and other project management tools used in an agile environment.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that’s why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected]

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) || United States : Texas : Plano