EST Analytical Hiring for Shipping Coordinator at Fairfield, OH Full Time

Job Purpose:

We are currently seeking a proactive and detail-oriented individual to join our team as a Shipping Coordinator. The Shipping Coordinator will play a pivotal role in managing the shipping and logistics operations of our company, ensuring the timely and efficient delivery of our products to customers worldwide.

Key Result Areas:

• Shipping
• Logistics
• Operations
• Quality

Primary Work Activities:

• Shipping Logistics:
• Plan and coordinate outbound shipments using various carriers, ensuring the most cost-effective and reliable shipping methods are utilized.
• Documentation and Compliance:
• Prepare shipping documents, including packing lists, bills of lading, and customs documents, ensuring accuracy and compliance with regulatory requirements for domestic and international shipments.
• Inventory Management:
• Coordinate with internal departments to replenish stock and resolve inventory discrepancies as needed.
• Quality Assurance:
• Conduct quality checks on outgoing shipments to ensure accuracy, completeness, and adherence to quality standards.
• Customer Communication:
• Serve as a primary point of contact for customer inquiries related to shipping, delivery schedules, tracking information, and order status updates.
• Provide timely and courteous responses to customer inquiries via phone, email, or other communication channels.
• Problem Resolution:
• Proactively identify and resolve shipping-related issues, such as delays, damages, or discrepancies, in collaboration with internal teams and external partners.
• Process Improvement:
• Continuously evaluate and improve shipping processes and procedures to enhance efficiency, accuracy, and customer satisfaction.

Essential Job Competencies:

• High school diploma or equivalent qualification.
• Previous experience in warehouse operations, picking, packing, or shipping preferred.
• Strong attention to detail and accuracy in work performance.
• Ability to lift and carry heavy objects and stand for extended periods.
• Excellent organizational and time management skills.
• Effective communication skills and the ability to work well in a team environment.

Working Conditions:

• This position primarily operates in a warehouse environment.
• May be exposed to varying temperatures, loud noises, and other typical warehouse conditions.
• Requires the ability to lift and move heavy objects, bend, stoop, and stand for extended periods.

Remote Work Designation: Occasional

• Unanticipated, personal disruption requires that the employee work from home (temporary child or other caregiving need, home repair that can’t be coordinated in non-work hours, etc.).
• Employee plans to work for a period of time during an approved vacation.
• Employee works from home due to a workplace disruption, inclement weather, or suspended operations.

Equal Employment Opportunity

We are committed to providing a non-discriminatory employment environment for our employees. We intend to fully comply with applicable laws regarding non-discrimination of employment. Discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age (40 years and older), military or veteran status, or genetic information is prohibited. Anyone who violates this policy will be subject to disciplinary action up to and including termination of employment.

Company Description

EST Analytical is a privately held company with its headquarters just north of Cincinnati, OH. For over 30 years we have been manufacturing, selling and servicing high quality analytical instruments.

Our products and services are sold directly in the US and through a comprehensive network of certified distributors around the world. We offer additional support for our distributors from our sister company, TSHR in Rotterdam.

EST Analytical is a privately held company with its headquarters just north of Cincinnati, OH. For over 30 years we have been manufacturing, selling and servicing high quality analytical instruments. Our products and services are sold directly in the US and through a comprehensive network of certified distributors around the world. We offer additional support for our distributors from our sister company, TSHR in Rotterdam.