Account Success Manager Ethic Advertising Agency is an advertising agency with a niche in hyper-targeted digital advertising and creative services. Established in 2014, we have grown to a 14-person agency with a strong focus on culture. Our mission is to be a catalyst for happy, profitable partners through advertising and creative solutions, and we truly adhere to our core values of Respect, Quality, Efficiency, Progress, and Kind Boldness. If our mission and value resonate with you, I think you will enjoy our environment. Ethic Advertising Agency is looking for an experienced Advertising Account Manager to fill our Account Success Manager position. The focus of the Account Success Manager is to be the primary point person for a dedicated list of clients. You will be the quarterback of the work going on for your clients. You will lead and participate in the strategy of the clients’ media and creative campaigns working with our Media/Ad Ops and Creative teams, be in charge of client communication, develop new opportunities for your clients, and uphold the agency’s core values and mission statement. What youxe2x80x99d be doing: xc2xb7 Spearhead client success through communication, including an understanding of client business, expectations, and goals. xc2xb7 Strengthen client partnerships through industry knowledge, and proactively collaborate with the operations team on current and new opportunities. xc2xb7 Lead in the strategy, building, and collaborate on media, creative, and advertising strategies for your clients. xc2xb7 Work to build authentic relationships through reliability and trust with clients and the internal team. xc2xb7 Lead client-facing and internal team meetings with the goal of ensuring account success. xc2xb7 Communicate effectively and thoughtfully both in-person and in-text: xc2xb7 Articulate clear emails and provide timely acknowledgments. xc2xb7 Bring a positive spin and be a problem solver, even when presenting bad news. xc2xb7 Understanding what questions to ask. xc2xb7 Ensure processes are followed and optimized at all levels of account management and strive to improve upon them. xc2xb7 Represent the company, our mission, and our core values at a high level as a primary face of the company to your clients. xc2xb7 Be an advertising expert. xc2xb7 Monitor and ensure on-going work performance with the client’s interest in mind. xc2xb7 Collaborate with the sales team on new business campaigns. We look for candidates with the following: xc2xb7 Minimum of 4+ years of advertising account management experience xc2xb7 Bachelors degree preferred xc2xb7 Located in the greater Pittsburgh, PA is much preferred xc2xb7 Experience with Google products, Advantage/Webvantage software, Canva, advertising platforms like Google, Simpli.fi, Outbrain, Facebook, etcxe2x80xa6 are all pluses, so be sure to mention these if you have experience xc2xb7 Drivers License xc2xb7 Self-starter and ability to work efficiently in a remote work environment xc2xb7 Task and deadline oriented xc2xb7 Excellent communication and customer service skills xc2xb7 Ability to perform and understand media math xc2xb7 Enjoys learning xc2xb7 An over achiever who would love to work in an environment that promotes and reminds them to bring balance to their lives and that there is more to life than work. xc2xb7 Superb multi-tasker xc2xb7 Ability to work precisely and at a fast pace xc2xb7 Great communication skills (written and verbal) xc2xb7 Aligned with our core values: Respect, Efficiency, Quality, Progress, and Kind Boldness The Deets:
Job Type: Full Time (part-time will be considered for the right situation and person) Compensation: Based on experience Cover Letter/Video: xc2xb7 You must submit a cover letter or video recording addressing the following to be considered:
Job Types: Full-time, Part-time Pay: $52,000.00 – $67,000.00 per year Benefits:
Experience level:
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Work Location: Remote
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