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Job Description
Company Description
Evolution is a developer and supplier of virtual casino games, since 2006. We evolve the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games.
Celebrating 15 years of presenting games in 15 languages, Evo is momentously thriving beyond our 10 studios, 10,000 employees, and 20 countries. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Detroit, Michigan, Philadelphia, Pennsylvania, and Vancouver, Canada.
At Evo, everyone is a winner! Embracing diversity by hiring personalities across any ethnicity, gender expression, and religion, Evolution is a global enterprise hiring individuals that will elevate our brand
The Junior Account Manager position is responsible to acquire, maintain and optimize business relations and partnerships in Key Markets, to achieve business KPI’s. This will be by building relationships, increasing loyalty and providing customers with the most relevant, personalized, and rewarding experience in a sustainable way.
Key Responsibilities
- Liaising with in-house resources and operators to undertake promotional fulfilment and analysis of campaigns and marketing initiatives
- Work closely with the operators to optimize strategy and ensure KPI targets are met
- Representing the entire range of the Company’s products
- Distributing and presenting information to customers about upcoming game releases and opportunities
- Establishing and maintaining effective key account relationships
- Acting as intermediary between internal departments and customers
- Acting as escalation point for customers for any issues, and drive resolution action
- Providing root-cause analysis, driving continuous improvement and execution of solutions
- Proactively assessing, clarifying, and validating customer needs on an ongoing basis
- Ensuring the timely and successful delivery of Company solutions according to customers’ needs and objectives.
- Communicate and ensure DGE requirements are always met.
- The employee is responsible for proper, high quality and timely execution of his job obligations.
- Arranges in-person and remote meetings with operator’s senior management team to align their objectives with Evolution’s offered products and services
- Attends industry conferences and networking events as a representative of Evolution, and to answer questions from customers, partners, or regulators
Qualifications
Qualification Requirements and Competences
- Educational background in a related field would be preferred
- Previous experience in a similar position preferably in iGaming
- A passion for strong sales, negotiation, decision-making and problem-solving skills
- Strong relationship building skills and the ability to build trust, strong social and people skills
- Sound commercial acumen, understanding of ROI and an analytical approach
- Strong communication and written ability in English is essential
- Proficiency with Microsoft Office Suite, such as Excel and Power Point
- Responsible and reliable, excellent team player
- Be presentable, willing to travel and work outside of normal office hours
Additional Information
Our Benefits at Work
- Collaborate with approachable, diverse and global co-workers
- Competitive employee benefits
- Paid vacation time
- Growth and advancement opportunities
- Enhanced Covid-19 safety protocols implemented to ensure a safe work environment.
