Express Employment Professionals Hiring for HR Administrator at Shreveport, Louisiana Full Time

Overview:

The Human Resources Administrator performs benefits administration responsibilities by utilizing Benefits systems, payroll systems, and carrier systems.

Responsibilities:

Specific Responsibilities

• Ensure courteous and efficient handling of customer service calls from internal and external clients regarding benefits and benefits related issues.
• Responsible for being the main point of contact for benefits enrollment system for annual Open Enrollment, new hires, existing employee updates, qualified live events, special enrollments.
• Assist in special projects and transition efforts by performing the same or similar duties during transfers to ensure smooth benefits transfers between positions and entities.
• Troubleshoot problems in the benefits systems, make suggestions and correct issues.
• Respond timely to emails, faxes, notices, regarding employees” benefits.
• Monitors rehires for correct benefits coverage start dates and coverages for reinstatements, if applicable.
• Keep all systems updated with employees’ most current information, address changes and updates to demographic data for accurate EDI transfer to benefits carriers.
• Monitors carrier and file feed error reports and timely resolves all issues.
• Assists employees and covered dependents in understanding Bernhard’s benefits offerings.
• Assists employees with benefits enrollments and login issues.
• Conducts benefits enrollment meetings, advises on eligibility, costs and coverages.
• Distributes benefit communications to eligible participants.
• Monitors benefits email inbox and promptly responds to questions, requests.
• Involves benefits brokers to assist participants with claims, questions, as needed, by following HIPAA policies.
• Reconciles all benefit carrier invoices, allocates for cost accounting, and timely processes all monthly benefits carrier invoices.
• Audits benefits carrier invoices monthly to UKG Benefits Prime.
• Inputs bi-monthly payroll in accordance with company guidelines.
• Communicates directly with benefits carriers regarding employee eligibility and monitors benefits EDI files feeds for accuracy.

Qualifications:

Required Education, Experience, and Qualifications

• Minimum 2 to 5 years of experience in Human Resources functions, preferably in benefits administration.
• HRIS benefits admin experience and with insurance carrier admin systems.
• Basic knowledge of MS Office Suite required with advanced for Outlook, Word, and Excel required.
• Attention to detail and ability/willingness to follow company procedures.
• Good oral and written communication skills.
• Excellent interpersonal skills.
• Effective verbal and written communication skills.
• Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
• Well versed in the industry and the Company’s competitors.
• Excellent multitasking skills, with the ability to perform duties outside of the scope of work when necessary.

Physical/Work Environment Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Climbing stairs.
• Remaining in a stationary position, often kneeling, standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers.
• Quiet environment.
• Light work that includes adjusting and/or moving objects up to 20 pounds.