The Manager of Privacy Program Operations will lead a team of operational privacy professionals that work across the company to deliver both compliance and operational excellence within the global Privacy Program, which includes the direct management of the Assessor Support Office. This manager will play an important role in the day-to-day relationship with the Independent Assessor, including the continuous improvement of the overall FTC Audit framework, and lead the overall execution across all aspects of the audit operations. The Manager of Privacy Program Operations will scale operations, develop program management talent, and develop robust processes and standards to enable our companywide compliance success. The ideal person will exhibit persistence, patience, attention to detail, be self-motivated, and have a positive attitude. This lead will be comfortable wearing multiple hats and provide coherent direction to both internal and external teams. This role sits squarely within a fast-paced, dynamic environment that continually presents opportunities to produce solutions for a wide variety of interesting and often complex challenges. This person does not need to have the “correct” answer to everything but, rather, should be able to quickly drive the conversation toward a productive programmatic solution by including the right people, process, and technology. It will be important to be a detail-oriented, get-things-done professional who can think strategically, adapt quickly, and rapidly earn credibility and trust with all levels of the organization. This position is full-time.
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