Fair Haven Community Health Care Hiring for School Based Health Center Medical Coordinator at New Haven, CT Full Time

FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at nearly 140,000 office visits in 19 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is “To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive.”

For over 50 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a diverse and motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay.

Job purpose

The School Based Health Center Medical Coordinator serves as the administrative lead of the school based health center office and function as a key member of the health care team. As a team, it is our goal to provide high quality patient care and care coordination to meet the needs of patients, staff and consumers.

Duties And Responsibilities

Under the supervision of the Director of School Based Health Center Operations, the SBHC Medical Coordinator is responsible for performing a variety of administrative duties to provide support in the daily functions of the assigned school. Typical duties include but are not limited to:

• Greets patients and visitors while creating welcoming environment
• Performs administrative and clerical duties
• Provides outreach to support family and community engagement
• Provides information, forms and notifies others of arrival of students and maintains smooth patient flow throughout the SBHC
• Understands and determines the patient’s needs in an efficient and friendly manner
• Schedules appointments, and follows up on reminders and no shows
• Answers phones and takes messages as needed
• Performs data entry, enters billing data and generates reports
• Inventories, stocks and maintains office supplies and oversees maintenance at SBHC
• Works with SBHC and school staff on education, events and activities
• Prepares letters, flyers, memos etc.
• Performs POCT testing, vital signs & finger sticks
• Ensures patient confidentiality and provides patients with needed information
• Liaise with director and clinical staff to identify best practices
• Ensure compliance with current healthcare regulations, medical laws, and high ethical standards
• Performs other necessary duties as required by the Fair Haven Community Health Care to achieve the goal of providing primary health care

Qualifications

High School diploma or GED is required. Associate’s degree preferred. A minimum of six months experience in a medical facility; Oral and written proficiency in English and Spanish is also required.

The selected candidate will be a medical assistant from an accredited program (diploma) or a certified medical assistant with a minimum of three (3) years of experience.

The coordinator must possess administrative, clerical, computer skills including Microsoft office software, basic medical terminology, customer service and excellent organizational communication skills. The dual role requires the ability to multi-task both administrative and clinical duties in a high paced environment

Proven ability to work effectively in a team environment and the ability to travel independently to satellite offices with or without advanced notice.

Direction Reports

None

OSHA Status

Category I—Increased Risk Position

Potential exposure to hazardous waste and blood borne pathogens, clinical settings

Physical requirements

Physical Demands: Requires walking, bending, sitting, standing, writing, reading, telephone use, data input into computer, pulling medical records,

Mental Demands: Ability to cope with continual changing priorities under potentially stressful conditions

Manual Dexterity Required: Ability to use a keyboard, telephone.

American with Disabilities Requirements:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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