FAMILY FOOT & ANKLE PHYSICIANS
1432 East Firetower Road
Greenville, NC 27858
Job Description Title: Screener Reports to: Chief Executive Officer
Key Job Responsibilities:
KR- 1: Demonstrates acceptable level of service excellence behaviors.
A. Consistently meets and exceeds patient/customer expectations. Surpasses usual demands of job to accomplish resolution of patient/customer problems.
B. Actively promotes collaboration and strives to achieve team objectives and common goals. Contributes to the success of the team by helping others and seeking help from appropriate sources to accomplish tasks. Presents the full truth at all times.
KR- 2: Demonstrates acceptable level of work habits behavior.
A. Adheres to work schedule.
B. Follows work rules, policies and procedures.
C. Dresses appropriately for work area. Keeps personal calls/visits to a minimum. Avoids making false, malicious, abusive or threatening statements to or about employees, management or the organization. Maintains confidentiality and follows safe working procedures.
KR- 3: Demonstrates acceptable level of patient safety and privacy.
A. Follows Patient Safety guidelines, organizational policies and procedures, professional standards of care, best practices, and regulatory requirements related to patient care quality.
B. Follows HIPAA & PHI guidelines related to patients care.
KR- 4: Administrative Duties
A. Managing office telephone systems, including answering calls and returning messages
B. Performing data entry tasks to document patient records within facility databases and maintaining patient files
C. Coordinating daily office activities, greeting patients and checking patients in and out for their appointments
D. Screening patients, guests and visitors upon entry into building to ensure safe workplace from COVID19
E. Provide patient assistance with wheel chairs, in waiting areas and escorting to patient rooms
F. Other duties as assigned
Qualifications & Requirements
A. Strong skills in the following areas: organization, multi-tasking, verbal, written, computer, problem solving
B. Ability to work independently on assigned tasks
Job Type: Part-time
Pay: $10.00 per hour
Ability to commute/relocate:
Work Location: One location