Family Practice Hiring for Medical Receptionist Job at Arlington, MA Full Time

The Medical Receptionist is a vital part of the healthcare team. Not only are they the first person the patients interact with, they have many responsibilities to insure the quality and safety of patient care.

We are a busy family medicine practice located in Arlington MA looking to add another member to our front desk team! The ideal candidate is outgoing, dependable, and has excellent customer service skills.

Principle Duties and Responsibilities:

• Answers all incoming telephone calls and routes to the appropriate person.
• Takes clear messages for providers and other office staff.
• Handles routine requests for information.
• Ensures that all urgent messages are handled with priority per practice protocol.
• Schedules patient appointments.
• Maintains providers’ schedules for accuracy.
• Monitors patient flow and waiting room activity, keeps appropriate clinical personnel informed of patient flow issues
• Responsible for check in function which includes greeting and directing patients, answering all questions in a courteous and helpful manner within the scope of responsibility, obtaining signatures for all forms including assignment of benefits, notice of privacy, insurance waivers and authorization forms.

Requirements:

• Minimum experience of 1 year
• Knowledge of medical terminology
• Phone and computer skills
• Strong customer service skills
• Has the ability to multi-task
• Must be able to work 1 night a week
• Must be a team player and able to work closely with collegues

Salary: Commensurate with experience. We offer competitive pay and benefits.

Looking for full time or part time candidates

Job Types: Full-time, Part-time

Pay: $17.00 – $26.00 per hour

Benefits:

• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Arlington, MA 02476: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location