Fannys Restaurant at The Academy Museum of Motion Pictures Hiring for Server Job at Los Angeles, CA Full Time

Want to be a part of Hollywood history? Join the Fanny’s family at the Academy Museum of Motion Pictures!

From the team that helped create some of L.A.’s present-day culinary heavy hitters like Tesse, République, Bestia, Otium, and Tartine, Fanny’s attempts to capture the glamour of Old Hollywood while providing service that harkens back to an era of service a la Brown Derby. This is a unique opportunity to be a part of a restaurant that embodies the spirit of all that is Hollywood.

We are currently looking to fill multiple Server positions. Great opportunities for learning and growth as we promote from within our restaurant.

Fanny’s restaurant and café at the Academy Museum are developed and operated by restaurateur Bill Chait and Chef Raphael Francois, in partnership with museum food service provider Wolfgang Puck Catering (a part of Compass Group).

Key Responsibilities:

• Willing to always strive for excellence and nothing less
• Experience with tableside service
• Prepare the room for dining, condiments, candles, napkins, service plates, and utensils
• Protect establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
• Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef’s specialties; identifying appropriate wines; answering food preparation questions
• Stay updated on current menu choices, specialties, and menu deviations, knowing if the kitchen staff is running out of any items, etc.
• Transmit orders to bar and kitchen by recording patrons’ choices; identifying patrons’ special dietary needs and special requests
• Keep kitchen staff informed by noting the timing of meal progression
• Serve orders by picking up and delivering patrons’ choices from bar and kitchen; delivering accompaniments and condiments from service bars
• Respond to additional patron requirements by inquiring of needs; observing the dining process
• Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
• Properly open and pour wine at the tableside
• Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return
• Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons
• Contribute to team effort by accomplishing related results as needed
• Provide welcoming phone greeting and follow Guest ordering procedures
• Convey menu information over the phone to Guests and give an accurate estimate of delivery time
• Perform basic cleaning tasks as needed or directed by supervisor
• Fill in for absent staff as needed
• Assist with special events as needed
• Adhere to grooming and appearance standards consistently
• Promptly address customer service issues and refer guests to management when necessary
• Maintain a positive and professional approach with coworkers and guests

Preferred Qualifications:

• Minimum of one year working at a fine dining establishment as a server
• Experience with food production for large catering or banquet functions
• ServSafe Certified
• Passion for food and cooking techniques
• Strong leadership qualities
• Ability to thrive in a fast-paced environment

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)