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Reporting to the Learning Design and eDevelopment Manager, the Content Developer and eLearning Manager designs and develops relevant and engaging training materials, including videos, eLearning modules, workbooks, instructor guides and job aids. This position also oversees the use of and acts as administrator for the Learning Management System (LMS) and other technology platforms for Zippy’s Restaurants.
BENEFITS & REWARDS:
- Medical, Vision & Dental Plans
- Incentive & Rewards Programs
- Employee Assistance & Wellness Program
- Continuing Education Reimbursement
CONTENT DEVELOPER ESSENTIAL FUNCTIONS:
- Uses multimedia skills to design and develop new learning materials including videos, elearning modules, workbooks, instructor guides and job aids that drive organizational learning and results.
- Work with Subject Matter Experts (SMEs) to ensure quality and accuracy
- Modifies and updates existing training curriculum, content materials, job aids as needed
- Provides support to evaluate, analyze and report on training effectiveness
- Track program evaluations and test results
- Work with video production and graphic sources to produce final versions of course materials.
- Responsible for Learning Management Systems configuration & administration
- Uploads content, manages learning pathways, runs reports
- Point of contact for Field to troubleshoot and answer questions – coordinating with IT Support and HRIS as needed
- Clearly communicates project status
CONTENT DEVELOPER CORE COMPETENCIES:
- Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
- Tech Savvy – Anticipating and adopting innovations in business-building digital and technology applications
- Action Oriented -Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Collaborates – Building partnerships and working collaboratively with others to meet shared objectives
- Nimble Learning – Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
CONTENT DEVELOPER QUALIFICATIONS:
General
- Scheduling: Monday through Friday, 45 to 50 hours per week, but could vary based on business demand
- Two (2) or four (4) year college degree is required
- Experience with software design tools such as; Flash and Articulate Suite, In Design, Photoshop, Publisher, and other similar design software
- Must have experience building online and in-person courses for adult learners from the ground up
- Experience with multimedia production is a plus
- Experience writing video scripts and video production
Mental Ability:
- TIme management skills with strong attention to detail; ability to handle multiple tasks simultaneously and meet assigned project deadlines in a timely manner
- Strong customer service skills required.
Desired Attributes:
- Demonstrates the company’s Core Values of “Commitment, Humble, Integrity, Passionate, Supportive”.
- Action-oriented (exercising initiative to follow-up and follow through)
- Ability to work under minimal supervision
- Ability to handle confidential information
- Ability to handle stressful situations
PRE-EMPLOYMENT REQUIREMENTS:
- COVID-19 Vaccination Record Card
- Candidates for employment with the company will be required to show proof of at least one vaccination dose and will be required to complete their initial shots within 28 days of employment. If they are eligible for a booster and haven’t yet taken it, they must do so within 35 days of employment. They will be required to submit to weekly testing until full vaccination status per company definition is achieved
- Tuberculosis (TB) Clearance
- Issued clearance with 12 months before start date OR at age 16 years or older (no further testing is required)
- If tested positive or has prior history of testing positive than chest x-ray or symptom screen for clearance is acceptable
- Completing a drug test and yielding favorable results
Job Type: Full-time
Pay: $45,000.00 – $55,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
New Hires with the company will be required to show proof of at least one vaccination dose and will be required to complete their initial shots within 28 days of employment. If they are eligible for a booster, they must do so within 35 days of employment.
Education:
Work Location: One location
