FIJI Water Hiring for Drayage & Custom Clearance Manager at Tucson, AZ Full Time

You may know us for our iconic square bottle and unique mineral profile, which are sold worldwide. We are FIJI Water, but what you may not know is that multiple wines in our portfolio have become leaders in their category based on dollar and volume sales. The FIJI Water Logistics Team distributes world-class, iconic products such as FIJI Water, JUSTIN Wines, and Landmark Wines. Our distribution model includes importing the world’s finest water from the FIJI Islands to around fifty (50) ports of discharge worldwide where our product is either drayed to one of fifteen (15) warehouses or picked up at port by our customers.

We are seeking a Manager of Drayage & Customs Clearance to contribute their skills, knowledge and dedication in reaching our rapid growth goal. This manager is responsible for managing FIJI Water import and export program. They will work closely with related activities within the FIJI Transportation group. This position reports to the Director of Transportation and works closely with other areas in the Supply Chain function, including Plant Operations, Production Planning, Ocean Freight, Warehousing, Sales, Customer Service, Finance and Procurement to ensure a timely and cost competitive import/export global supply chain. This position will have a strong focus on working with customs agents and local government agencies and port operators to ensure timely delivery of cargo to intended destination. This position also is responsible for driving continuous improvement strategies that improve on-time delivery, quality, reduced costs and overall business growth. Finally, as the largest importer of cargo at The Wonderful Company, the Drayage Manager will participate in the Transportation Board and share best practices with other Business Units.

This position is based at our Tucson, AZ office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.

Job Description

• Manage the performance of our global supply chain from customs clearance process, up to delivery to warehouse or customers.
• Ensure our partners, including customs agents, drayage providers, ocean freight carriers, warehouses, port operators and others, collaborate to deliver a seamless, waste-free, flow of 25,000 TEUs (shipping containers) per annum through cargo inbound operations.
• Provide up-to-date status updates and performance metrics results to key stakeholders in our supply chain.
• Oversee day-to-day cargo inbound operations along with a team of three (3) Drayage planners. Each planner oversees cargo flow (Customs clearance and inbound transportation) through a region of the world.
• Responsible for Drayage P&L responsibilities on a $17M annual OpEx budget. Owns annual drayage operations budgeting process including monthly financial performance reviews.
• Negotiate all customs clearance and Drayage provider contracting including annual RFP process, bid awards, legal reviews and other contract management tasks.
• Evaluate and approve or dispute invoices as needed and supervises rate auditing and dispute resolution processes with the help of a rate auditor.
• Execute data analysis and process improvement projects that drives service, quality and cost savings. Determine the most cost-effective, efficient, and competitive method to inbound cargo.
• 100% compliance to government regulations for cross border activities. Interpret laws, rules, regulations and prepare applications for export control. Adhere to EAR filing AES per booking.
• Maintain current and update as needed all written Standard Operating Procedures for cross-border activities to include retention requirements at all FIJI 3PL Warehouse facilities.
• Manage execution across various departments through effective planning, prioritizing, communication and most importantly, follow-up.
• Oracle review of every export order to all markets. Heavy communication with FIJI Plant, NPDL and other ocean carriers, sales, international customs agents, forwarders, planning, warehouse and carriers.
• Resolve border crossing issues with appropriate brokers or distributors. Implement process change as necessary guaranteeing pre-clearance using the PARS with all carriers from all origins.
• Monthly report to manager on shipment volumes, cost, carrier performance and delivery tracking.

Reporting and Projects:

• Determine what charges we need to accrue for at the end of the month that will not be received in time for processing. These need to be organized by account code and reported back to our Finance team for all trucking/brokerage/drayage invoices.
• Coordinate with supplier A/R departments to ensure accuracy of invoices and month end estimates
• Provide business insights from Drayage & Customs Clearance performance results and share with key internal and external stakeholders for the purposes of operational planning, lead time forecasting and equipment procurement needs.
• Support transportation monthly/quarterly business review process. Represent FIJI Water at The Wonderful Company Transportation (Best Practices) Board
• Report drayage trucking cost per case and brokerage cost per case to share with key stakeholders.
• Support overall supply chain planning, sales operations and expansion projects.
• Provide business insights and government regulations changes that could impact supply chain performance.
• Perform Ad-hoc analytics and financial decision support with the help of the Transportation Continuous Improvement analyst.

Qualifications

• A minimum of 5+ years of transportation, analytics, or supply chain experience
• International experience preferred
• Bachelor’s Degree preferred in Supply Chain Management or related field
• Good working knowledge of Transportation Management Systems and how to generate new reports
• Proficiency in Logistics Management software and tools (FourKites, Oracle).
• Microsoft Word, Excel, Outlook, Oracle or SAP
• High technical acumen with experience in data manipulation and visualization
• Ability to interface with other functional areas including Inventory Deployment, Customer Service and Project Teams
• Travel Requirement 10-20%

Additional Information

• Competitive benefits package including Medical (including 24/7 online access to a physician), Vision, Dental and 401k with match eligibility
• Opportunities for development and internal mobility
• Manager and leadership training, biweekly L&OD webinars, and eLearning offerings
• Companywide problem solving and continuous improvement training
• Wonderful Giving (wonderfulgiving.com) – allowing you to donate company money to a cause of your choice
• Company prioritizes wellness through its Wonderful NOW (Nourish Our Wellness) initiative, which provides a robust suite of wellness offerings such as access to mental health resources and life coaching, employee community groups, cash rewards for healthy habits, and on-demand fitness videos

FIJI® Water, natural artesian water bottled at the source in Viti Levu (Fiji islands), is the No. 1 premium imported bottled water in the United States. Known for its iconic square bottle, soft mouthfeel and unique mineral profile, FIJI Water is the water of choice among discerning consumers and top chefs. Widely available at fine restaurants and hotels, all major retail channels and through a convenient home/business delivery service, FIJI Water has expanded globally to more than 90 countries. To discover Earth’s Finest Water®, please visit www.fijiwater.com, like us on Facebook, or follow us on Instagram or Twitter.

The Wonderful Company is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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