FirstService Residential transforms the property management landscape by providing professional association management services to over 8,500 residential communities across the United States and Canada. We are dedicated to our team members, and they can count on competitive salaries, top-tier medical, dental and retirement benefits, career training and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
The Director, Talent Acquisition will be responsible for developing and implementing the overall strategy for the company’s Talent Acquisition department as well as a robust marketing campaign to attract talent, recommend sourcing channels, provide governance of our recruitment process and technology utilization to ensure an effective and efficient talent acquisition process, enhance current pre-employment assessment practices, and measure hiring techniques effectiveness. This position reports to the Chief People Officer and dotted line to the regional VP’s of HR.
Essential Duties & Responsibilities
Develop and implement a branding and communications strategy both internally and externally to enhance the recruitment process for a competitive advantage
Design and implement a multi-faceted talent strategy to best address immediate and future business needs; execute sourcing initiatives to build a proactive pipeline of high caliber, diverse, and well-qualified talent
Develop and communicate talent acquisition plan to leadership and hiring managers
Position the company as an employer of choice through talent management strategies
Develop methods for using training, technology and social media to enhance the recruitment, screening and hiring of qualified individuals
Serve as the ATS expert liaison and driver for an outstanding candidate experience
Establish consistent hiring practices across all regions
Leverage and negotiatenational pricing of agreements with all vendors related to the recruitment process
Recruit for corporate senior level positions and support local recruitment efforts for regional leadership roles
Consult on retention efforts across all regions
Create dashboards and analyze trends on turnover, talent pipeline and overall retention
Education & Experience
Bachelor’s degree in Human Resources, Business Administration or related field preferred.
Minimum of 4 years of successful experience in managing relations either in a recruiting or operational environment.
At least two years’ experience with ATS, Microsoft Excel, Word, and PowerPoint.
Knowledge, Skills & Proficiencies
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Must have excellent organizational, project management, interpersonal and communication skills.
Expertise in web-based technology and communication tools
Holds oneself accountable for delivering on business goals, company initiatives and other strategic planning initiatives as assigned.
Proven leadership and change management skills on a large scale
Identifies, manages, and mitigates risks
Knowledge of accepted human resource practices and all applicable laws governing employment and fair treatment of employees.
Ability to negotiate terms and conditions within established guidelines.
Overnight travel up to 20% to travel to corporate, regional leadership, meetings, or special recruiting events.
Physical Requirements / Working Environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift 25lbs.
Must be able to sit for extended periods of time
Must have finger dexterity for typing/using a keyboard
Must be able to sit for long periods of time at a desk
Must be mobile enough to move around office
Must be able to hear in order to receive telephone calls and voice mail messages
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.