Flores & Associates Hiring for Dedicated Consultant (HR/Leave of Absence Administration) at Remote Full Time

Description: Job Title: Dedicated Consultant
FLSA Status: Exempt
Who We Are
Benefits are complicated but by using innovative technology, paired with attentive and dedicated customer service, it doesn’t have to be! At Flores, we focus on technology and customer service, so our clients can focus on their employees. With a 95% retention rate, we continue to grow our footprint across the US. Come join our team!
At Flores, we are passionate about our clients having a great experience and this also applies to our team and our future team members. Building a remarkable team is a top-level company priority. The Dedicated Consultant performs the day-to-day tasks related to leave of absence and accommodation management for assigned clients, guides employees through the leave of absence process, and communicates with all stakeholders. The Dedicated Consultant reports to the Director of FMLA.
What You’ll Do

• Act as an extension of the client’s human resources department to administer all aspects of the leave of absence and accommodation process for their employees.
• Complete all administrative tasks related to leave of absence and accommodation management utilizing a date-driven leave of absence system.
• Execute new leave requests, complete reminder phone calls, emails, and return to work communication.
• Determine eligibility for federal leave of absence and accommodation regulations (FMLA, ADA, etc.), state leave regulations, and other client-specific leave policies.
• Maintain accurate records in the system for each leave of absence and accommodation case.
• Communicate with employees about their eligibility for leave and wage replacement options.
• Generate and send all required leave notices and paperwork within designated timeframe.
• Work closely with the employee to assist with timely return of required paperwork.
• Review medical certifications and other documentation to determine if employee qualifies for leave.
• Generate and send designation notices to employees within the appropriate time frame,
• Provide frequent updates to client’s regarding an employee’s leave request, status, and return to work dates.
• Act in an advisory role for reasonable accommodations under ADA and process approvals per the client’s direction.
• Help clients navigate complicated leave of absence cases and regulations.
• Generate weekly and ad-hoc reports for clients and employees.
• Other duties and special projects, as assigned.
• Maintain quality work that exemplifies and promotes Flores’ core values

Requirements: Who You Are

• A graduate of a Bachelor’s degree program from a four-year college or university, preferably in Human Resources with 5 years of Human Resources experience with at least two years of experience working with day-to-day leave of absence, FMLA, state leave regulations, and ADA administration.
• A detail orientated individual with strong organizational and prioritizing skills, and the ability to be flexible and multi-task in a collaborative environment.
• Able to use independent judgment and expertise to manage groups.
• Someone with strong interpersonal skills who understands that our business objective is to provide superior customer service and can handle conflict in a professional manner.
• An internally motivated individual looking to grow personally and professionally.
• Qualified candidates possess above average analytical and problem-solving skills.
• An individual that understands the value of providing a high level of customer service.
• Able to perform this job successfully and grow into managing significant client relationships.

Work Environment
Flores’ office hours are Monday through Friday, 8:30 a.m. to 5 p.m. EST. This role operates fully remote in a professional home office environment. This role is mostly sedentary and consists of prolonged periods sitting or standing at a desk working on a computer. This role also utilizes other tools such as a phone, copy machine, and printer. This position frequently communicates with Flores team members, brokers, and clients, and must be able to exchange accurate information clearly in these situations.
At Flores, we invest in our people, our community and our technology and strive to provide work life balance, paired with professional growth for each of our employees. We provide an innovative benefit solution for our clients but that does not apply just to our clients. This extends to our team too!
Being in the benefit space, we strive to provide a benefit package that will help each of our team members be their best! Full time eligible employees have access to company paid premiums, company funded HSAs, company matching program for our 401k and a generous vacation policy, all speak to this! Giving back is in in our DNA. Our volunteer programs allow employees to engage and share their time and efforts within our community as well. We aim to create a workplace where everyone feels welcomed and can bring the ultimate expression of themselves and their talent to our team and our community. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Please visit our website to learn more about our people, culture, and benefits! www.flores-associates.com.

Job Type: Full-time