Four Points by Sheraton Hiring for Lounge Bartender Job at Buffalo Grove, IL Full Time

Employees must always be attentive, friendly, helpful, and courteous to all guests, Managers, and fellow employees.

Bartenders provide attentive, dynamic, and inspiring beverage service for our guests. Bartenders must be proactive in handling guest needs, be highly engaging, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Bartender is to deliver and exceed guest expectations, execute the hotels vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you’ll be doing…

• Prepare the bar for service by cleaning guest and service spaces and stocking essential supplies for ease of use. Retrieve liquor based on requisition.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Prepare cocktails and other beverages to specification with accuracy, honoring special requests and ensuring guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Success Factors…

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday

Job Types: Full-time, Part-time

Pay: From $10.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Bartending: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No