Fresenius Medical Care Hiring for Lead Employee Relations Manager Job at Metairie, LA Full Time

PURPOSE AND SCOPE:

Leads the ER team with the implementation and administration of human resources programs, policies, and procedures to ensure the uniform and equitable treatment of employees. Provides guidance and direction to ER teams providing responses to inquiries, questions and complaints and providing information, guidance, and direction on HR programs, processes and practices to employees and managers. Acts as first point of contact for escalation.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provides technical expertise to Employee Relations Managers in case review.
• Assists with complex and high level investigations requiring interaction with executive leadership.
• Assists with strategy and execution of field employee engagement and education to enhance employee relations.
• Establishes and maintains partnership with all COE functions.
• Works with HRBPs and the ER team to provide feedback and implementation support for the development of new programs and processes.
• Assists the ER team with guidance and development of performance management plans and all aspects of progressive discipline and documentation. Assists field personnel in reviewing the content of performance related documentation to minimize risk to the organization.
• Conducts climate assessments at clinical level through staff interviews, documentation and other staff techniques. Communicates the finding of assessments to Regional and Division executives and provides appropriate recommendations for improvements and or remedies.
• Ensure compliance with regulatory requirements including Equal Employment Opportunity (EEO), Family Medical Leave Act (FMLA) and American Disabilities Act as Amended (ADAAA) to ensure the uniform and equitable treatment of employees.

• Investigates and resolves employee relations issues.

  • Guides field managers and employees through the performance management and conflict resolution processes.
  • Assists in the development and execution of corrective action and developmental action plans to address problems.
  • Consults with the Division VP HR and legal counsel, on highly complex or high-risk issues.
  • Provides various trainings to increase manager skill sets to enable manager to address issues such as a hostile work environment, and sexual harassment.
  • Diagnoses and identifies pro-active steps to avoid recurring issues. Collaborates with corporate HR and Payroll resources to ensure appropriate resolution.
  • Interacts with Global Leaders on a regular basis to review trends, high complex cases and points of concern.
• In accordance with established guidelines, provides field managers and supervisors with interpretation and guidance regarding HR policies, legal and compliance matters to ensure fair and consistent application. Counsels and advises field management on the administration of specific employment laws including federal and state labor laws including but not limited to the FMLA and ADAAA.

• Consults with the FMCNA Legal Department as necessary regarding interpretation of policies as affected by state and federal laws.

  • Provide investigatory support to the legal department when responding to State or Federal agency employment claims which may be filed against the organization.
  • Provide administrative support to the legal department, collecting data and source documents when responding to legal claims, lawsuits and subpoenas.
• Provides separation review on all Leave employees who may be outside the FMS policy guidelines, identifies those still protected under state or federal law. Manage the process recommending to either return the employee or separate while minimizing the risk to the organization.
• Accountable for providing outstanding customer service FMS field personnel, including senior management, field managers and field level personnel developing and maintaining effective working relationships as appropriate.
• Facilitates exit interviews with voluntarily terminating employees when specifically requested.
• Assists with the on-boarding of new employees through Acquisitions, in Affirmative Action planning and reporting, and in the administration of Division level employee recognition programs, where applicable.
• Provides knowledgeable recommendations to support FMS HR goals which facilitate understanding in the field that ultimately will enhance organizational outcomes and results.
• If applicable, provides HR support for unionized facilities through guidance and interpretation of the union contract.
• May assist in union avoidance activities (including training and union-free communications).
• Reviews all field requests related to employee separations related to Reductions in Force and or Divestitures partnering with the legal department to minimize potential risk to the organization.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
• Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Position requires extensive telephone work, typing, sitting, standing, writing, and computer work.
• Position requires 25-50% travel including overnight travel.

EDUCATION:

• Bachelor’s Degree required; Advanced Degree desirable.

EXPERIENCE AND REQUIRED SKILLS:

• 8 – 12 years’ related experience; or a Master’s degree with 6 years’ experience; or a PhD with 3 years’ experience; or equivalent directly related work experience.
• SHRM Certification and/or HRCI (SHRM-SCP, SHRM-CP, SPHR, PHR) is desirable, or a plus.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.