Fresh Takes Cafe LLC Hiring for Director of Food Operations Job at Laconia, NH Full Time

DIRECTOR OF FOOD OPERATIONS

Fast Growing Company Seeks: Director of Wholesale Food Operations

SALARY: UP TO 78000 STARTING PAY (includes bonuses)

BENEFITS: Paid Vacation, 6 paid holidays, Health Plan, Dental, Vision, Discounts, Free Meals

BONUSES: Annual performance bonus, Sales goal bonus

HOURS: 50-hour work week, 10 HR Shifts

• Must be able to provide any level of coverage if needed, including nights, weekends, and/or holidays
• Food Processing and Interstate Distribution Experience Required
• Minimum Bachelors Degree in Business, Accounting, Marketing or related field

Job description

If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. Our business has two distinct segments which will be under your supervision. Commissary (wholesale packaged sandwiches produced from scratch and shipped throughout New England to retail stores) AND our Deli & Catering segment. Our deli & catering is a local favorite. We are proud to sell only the highest quality Boar’s Head Brand meats & cheeses. Our Deli is open to the public from 7am to 3pm daily while our wholesale food production team operates daily from 6am to 10pm.

GENERAL SUMMARY

The Operations Manager has an ultimate responsibility for the day-to-day operations including wholesale food production, packing & shipping product, deli operations and catering. Supervising employees, profitability, expense control, inventory levels, shortage control, customer service, safety, assisting in budget development, scheduling and training employees.

PRINCIPLE DUTIES AND RESPONSBILITIES:

Workforce Management and Development

• Maintain a positive, professional work environment. Our employees should feel accepted and appreciated. We must maintain an atmosphere where all employees are treated equally, feel comfortable giving feedback and are communicated with regularly.
• Each employee should be evaluated with the goal of giving them the best possible opportunity to succeed.
• Recruit, interview, hire, train, and develop all staff
• Manage and delegate tasks through AM and PM Supervisors
• Meet and communicate with management team daily
• Assist in budget development, cost tracking and analysis
• Demonstrate leadership and promote teamwork
• Motivate staff to continually improve performance
• Effectively address employee relations issues
• Reward excellence with positive reinforcement including bonuses and gift cards / giveaways for top performing staff in key categories such as safety, meeting production goals, working extra shifts, birthdays etc.
• Assist in all areas of the operation as necessary to ensure smooth operation including food production, packing & shipping, retail, cleaning
• Conduct daily Production Meetings and Quarterly Staff Meeting
• Conduct regular performance evaluations, coaching, and counseling of store employees
• Require good hygiene, grooming and uniforms including hair nets, hats and aprons
• Exhibit personal accountability for every action
• Ensure that all store employees know and follow all company policies and procedures
• Supervise all hourly employees to clock in and clock out and assure their time properly reported to payroll
• Post work schedule

Customer Service

• Provide the best customer experience to every customer
• Greet every customer with a smile and sincere greeting
• Suggest possible purchases to the customers and promote specials
• Develop customer service training program

Safety & Station Appearance

• Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers. Assure that all employees are adequately trained on safety policies and procedures and maintains adequate controls to verify compliance to these
• Assure all environmental and hazardous material regulations are strictly enforced
• Maintain strict food safety standards including HACCP compliance and logs.
• Maintain and ensure daily and weekly cleaning logs, opening and closing procedures for cleaning and station setup.
• Manage the maintenance of the customer environment inside and around the perimeter of the store
• Operate all assigned equipment safely and efficiently
• support implementation of the Safety First, Fresh Takes Safety program
• Promptly Report and investigate workplace accidents, injuries, incidents, or illnesses involving employees within the location
• Complete the new employee safety orientation procedure with all new employees
• Regularly inspect for workplace hazards and initiate corrective action immediately
• Encourage employees to report unsafe conditions or work practices and initiate corrective action
• Promote a quick return to work for employees under your supervision

QUALIFICATIONS:

• 3yrs years of management experience in, retail, fast food, or restaurant operations
• Minimum Bachelors Degree in Business, Accounting, Marketing or related field
• Culinary or Product Development Knowledge
• Working Knowledge of FDA and USDA Regulations
• Budget and P&L understanding
• Ability to effectively perform in a fast-paced work environment
• Strong leadership and interpersonal skills
• Ability to communicate effectively with all levels of the organization
• Must be able to provide any level of coverage if needed, including nights, weekends, and/or holidays
• Ability to bend down, stoop low, and also stand for at least 8 hours
• Ability to properly lift, pull and/or push up to 50 lbs.
• Serv Safe Manager Certification or willingness to become certified
• Working knowledge of IT infrastructure
• MS Outlook, Word, and Excel skills
• POS experience and familiar with cash handling procedures
• Valid NH Drivers License

PHYSICAL REQUIREMENTS:

• Ability to ensure physical maintenance, safety, cleanliness, and attractiveness of all facilities
• Performs other related duties as required
• Must be able to lift up to 50 pounds at times
• Must be able to traverse and access all areas of the facility
• Prolonged periods sitting at a desk and working on a computer
• Prolonged periods of standing and working
• Must be willing/able to travel and drive when necessary to NH/MA/ME to visit clients that purchase our product, for food shows, training, product delivery etc.

Job Types: Full-time, Part-time

Pay: Up to $78,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift

Supplemental pay types:

• Bonus pay
• Signing bonus

Ability to commute/relocate:

• Laconia, NH 03246: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Food management: 3 years (Required)

License/Certification:

• Driver’s License (Required)

Work Location: One location