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The Front Counter Specialist works independently to perform the duties listed below. These duties require a great deal of attention to detail and initiative to resolve problems. The Front Counter Specialist is the important first contact for attorneys and members of the public who use the Auditors Office, and assists them in locating the information they are seeking as well as processing deeds of sold properties. The responsibilities of the Front Counter Specialist are not limited to those listed here and may include other tasks as assigned by the Auditor. The Front Counter Specialist reports to the Auditor.
- Must be able to provide excellent Customer Service (at the front counter and when answering the phones) Greet and assist taxpayers and customer entering the office.
- Process front counter pay-ins, real estate and mobile home conveyances, CAUV, and dog licenses.
- Review and verify all conveyance forms are filed monthly.
- Review and verify all dog tags are filed monthly.
- Process real estate and mobile home transfers daily.
- While work is primarily sedentary, must be able to lift heavy books and boxes occasionally.
Qualifications: Experience working in a real estate environment is highly preferred and experience working in a title office is preferred. Excellent customer service and computer experience. Knowledge of Microsoft Word and Excel with the ability to learn new software. Ability to troubleshoot computers, copiers, and fax machines. High school completion required.
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Anticipated Hours: Will work approximately 35 hours per week between the hours of 8:00 a.m. and 4:00 p.m. Monday-Friday.
Benefits include membership in the Public Employees Retirement System, paid vacation, paid sick leave, and an excellent work environment.
Applications received by January 19, 2022 will receive first consideration.
