Fulcrum Collaborations Hiring for Operations Project Manager Job at Glen Allen, VA Full Time

Job Summary
We are seeking an Operations Project Manager to join our team! You will be responsible for the deployment and implementation of MCIM, our custom cloud-based application! We are a growing company looking for talent who is ready to help deliver amazing customer experiences while implementing our MCIM solution at enterprises.

Job Responsibilities
●Plan and implement large IT projects on our custom Cloud MCIM application
●Translate business requirements into a robust, scalable technical design
●Lead and facilitate all client calls associated with effort including delivering software trainings during
Implementations to client base
●Configure and customize each instance of MCIM during Implementation based on client requirements
●Ensure deadlines and associated project targets are met
●Maintain required project documentation including initial requirements, QA testing plans and roll out
schedules
●Serve as a liaison between business and technical aspects of projects
●Generate weekly and monthly performance reports
●Contribute to product and process improvements and refinement of QA best practices

Preferred Requirements of Ideal Candidate
●5+ years previous experience in cloud-based technologies, statistics, or information systems
●Strong project management skills
●Strong analysis and critical thinking skills
●Deadline and detail-oriented
●Bachelor’s degree or equivalent in related industry
●Any data center equipment knowledge is a plus

Benefits:
●Competitive Salary
●Medical and Dental
●Paid Time Off

About MCIM/Fulcrum Collaborations:

For a global enterprise, managing the critical data and processes that power a worldwide
facilities portfolio is a massive undertaking. With global organizations dependent on an
increasingly complex network of interdependent facilities as their storage needs grow, one small problem can have an outsized negative impact on performance and productivity, with significant financial implications.

MCIM (Mission Critical Information Management) by Fulcrum Collaborations (“MCIM”) was
founded in 2010 by CEO Michael Dongieux as a cloud computing solution to centralize,
standardize, and automate the management of critical facilities for global Fortune 100 financial institutions. The MCIM solution has since become a comprehensive platform with a suite of best-in-class products including enterprise asset management (EAM), computerized maintenance management system (CMMS), and asset performance management (APM) functionality. Designed in the cloud, for the cloud, MCIM provides customers with the embedded analytics and AI necessary to make better facility operations decisions – mitigating the risk of impact events and maximizing uptime availability and asset-useful life across the portfolio.

MCIM serves customers in an array of industries including financial services (eight of the ten largest banks are current customers), data center colocation, telecom, technology,
manufacturing, and healthcare. Altogether, MCIM is used by Fortune 100 and 500 companies in over 60 countries across six continents to streamline and automate workflow. The company is headquartered in Richmond, Virginia, and Michael Dongiuex serves as Chief Executive Officer.

In 2022, MCIM received a major platform investment from Resurgens Technology Partners. The investment from Resurgens enables MCIM to accelerate the development of additional products and capabilities, expand into new industry verticals, attract new talent, and implement enterprise-grade processes and systems. MCIM represents Resurgens Fund II’s fifth investment and Resurgens’ third investment in property technology following its investments in OfficeSpaceand EnergyCAP.

About RTP:

Resurgens Technology Partners is a technology-focused private equity firm investing in North American and select European lower middle-market application and IT infrastructure software businesses. Resurgens’ growing team offers a diversity of investing, operating and talent management experience, applying an active and engaged value creation approach with each portfolio company. Resurgens is headquartered in Atlanta, GA, with additional professionals located in Austin, London and Silicon Valley. For more information, please visit www.resurgenstech.com.

Job Type: Full-time

Pay: $60,000.00 – $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus pay

Experience level:

• 5 years

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Glen Allen, VA 23059: Reliably commute or planning to relocate before starting work (Required)

Experience:

• SaaS: 3 years (Required)
• Customer relationship management: 3 years (Required)

Work Location: In person