This position will have technical responsibilities in support of the Voice Telecommunications, Data Network Connectivity, and Internet Access Services provided to the agency and over 50 component locations. These services comprise over 400 miles of fiber optic connections servicing over 300 buildings.
Responsibilities include voice, Internet, and data network maintenance and trouble resolution, assisting with vendor management, assisting with network and system design, equipment procurement and implementation, cyber-attack prevention, emergency services management, vendor management, trouble resolution, and customer satisfaction.
Minimum: 3- 5 years telecom experience
The candidate will need the Technical Skills / Experience necessary to perform the following in an enterprise environment:
The candidate will have strong knowledge of IP MPLS Network, Data, mobile network, VoIP, SIP, digital and analog trunk, LAN, multi-service access node (MSAN), ISDN, PBX. Must be detail-oriented, have excellent communications skills (written and verbal), and will be expected to function as Telecom Expert.
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