G Tek Solutions, LLC Hiring for Telecommunications Technician-Essex MA area Job at Middleton, MA Full Time

The Technician will be directly responsible for providing preventive maintenance and ongoing repairs to Correctional Facility Telephones, Call processing systems, computer workstations and various types of interactive Kiosks and personal computing Tablets. The Technician’s responsibilities include, but are not limited to, the following:

• Installation and repair of telephones
• Repairs/installs phones, kiosk, video terminals, WAP’s, tablets and other required equipment within correctional facilities within assigned area of responsibility.
• Install, move, remove and maintain customer premise wiring/cable
• Facility station wiring and system hardware maintenance
• Call processing network maintenance and repair
• Quality control and preventive maintenance procedures
• Kiosk installation, maintenance and repair
• Cash collections on Lobby Kiosk
• Able to respond to a system emergency 24/7
• Enroll inmates in voice recognition access

Technical Functions:

• Must be able to use telephone or electrical test instruments to determine inside wire or fiber defects
• Identify and terminate cable color codes
• Possess, utilize and transport telephony tools and equipment to corrections facilities
• Basic computer skills for setup/troubleshooting
• Must have a High School diploma
• 3 or more years’ experience in networking, telephony and Wi-Fi network systems
• Must have valid driver license with acceptable driving record
• Must have a vehicle in good running condition
• Must provide proof of minimum required levels of auto insurance coverage
• Must pass and maintain security background checks
• Able to work in a high security prison environment with interaction with inmates
• Must have good communications skills; able to work independently at multiple sites
• Able to interact with Corrections Officials, Wardens and other Managers
• Signature of strict non-disclosure and confidentially agreement(s)
• Other qualifications as necessary

Job Type: Full-time

Pay: $21.00 – $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• On call

COVID-19 considerations:
Covid 19 vaccination required for employment.

Experience:

• Customer service: 1 year (Preferred)

Work Location: Multiple Locations