Gainwell Technologies Hiring For Hps Account Manager I at Ohio, United States Full Time

Job Description

Job Summary

GAINWELL TECHNOLOGIES makes the healthcare system work better for everyone. We fight fraud, waste, and abuse so people have access to healthcare—now and in the future. Using innovative technology and powerful data analytics, we help government and commercial payers reduce costs, increase quality, and achieve regulatory compliance. We also help consumers take a more active role in their own health. Each year, we save our clients billions of dollars while helping people live healthier lives. At GAINWELL TECHNOLOGIES, you will develop new skills and build your career in a dynamic industry while making a difference in the lives of others.
We are seeking a talented individual for a Health Plan Solutions Senior Account Manager who has an overall responsibility for management of more than one account within an Account Director’s portfolio. Responsible for the successful sales and delivery of GAINWELL TECHNOLOGIES services to client(s). Accountable for relationship management, revenue generation, and client satisfaction.

Essential Responsibilities

• Develops and manages a portfolio of clients with full P&L responsibility
• Prepares, monitors, and manages budget and revenue expectations for assigned client(s).
• Works with client(s) to develop project approach and implementation plans. Oversees development and implementation.
• Reports to management on progress toward strategic account growth and business goals.
• Manages client relationship; responsible for ensuring client satisfaction. Communicates/interfaces regularly with client(s).
• Works with delivery counterparts to Identify additional sources of revenue through process improvement initiatives and business rule optimization.
• Builds relationships with internal and external staff to ensure client expectations are being met or exceeded.
• Identifies sales opportunities and assists the account management team with successful close of sale (including proposal development process).
• Monitors state legislative, regulatory, and competitive environment and alerts management to risks and opportunities.
• Develops and presents reports and other written communication to the client and internal staff.
• Collaborates across the enterprise, including the executive leadership team, implementation and delivery teams, and other internal organizations to solve problems, ensure client performance objectives and contractual obligations are met.

Knowledge, Skills and Abilities

• Ability to become a trusted advisor to client influencers
• Understanding of sales, pricing, and contractual models
• Client centric with the ability to adjust plans and actions to meet changing market and/or client needs
• Ability to work with leadership to develop and deploy the appropriate strategy that drives customer partnership, revenue growth and retention
• Candidates need to possess the ability to impact and influence customers and internal partners to create real and measurable business results
• Strong interpersonal skills
• Demonstrated ability to excel in a highly matrixed environment
• Ability to manage multiple, competing priorities
• Strong communication and presentation skills to successfully represent GAINWELL TECHNOLOGIES’s full suite of products and services to clients, partners, and industry conferences
• Ability to effectively use digital and social tools to expand business opportunities
• Ability to work proficiently with Microsoft Excel, Word, Access, PowerPoint

Work Conditions and Physical Demands

• Primarily sedentary work in a general office environment
• Ability to communicate and exchange information
• Ability to comprehend and interpret documents and data
• Requires occasional standing, walking, lifting, and moving objects (up to 10 lbs.)
• Requires manual dexterity to use computer, telephone and peripherals
• May be required to work extended hours for special business needs
• May be required to travel at least 10% of time based on business needs

Minimum Education

• Bachelor’s degree or equivalent work experience

Minimum Related Work Experience

• 5+ years of related work experience preferred and 2 years + of account management experience required with experience in one of the following areas desired:
• Healthcare insurance or revenue cycle management
• 2 years of client management
• Healthcare policy
• Data analytics and trend analysis
• 1 year of experience managing a P&L of over $1M preferred