Under general guidance and supervision, the Senior Guest Advisor provides best-in-class customer service, developing customer loyalty, driving for results, and achieving individual goals. As needed to achieve success, Senior Guest Advisor may be asked to assist in motivating sales teams, managing the day-to-day operations of the store, maintaining up to date promotional material and training new staff. This position may supervise others including Guest Advisors and Seasonal Associates. Senior Guest Advisors will always act in accordance with GameStop’s policies, practices, and core values. The ideal candidate must have a strong focus on customer satisfaction and meeting monthly sales goals, be an excellent communicator and demonstrate strong interpersonal skills.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
QUALIFICATIONS FOR EDUCATION AND/OR EXPERIENCE
MINIMUM JOB SKILLS and ABILITIES
PHYSICAL JOB REQUIREMENTS
GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. GameStop will provide reasonable accommodations to qualified individuals with disabilities unless doing so would cause an undue hardship.
[i] Unless prohibited by applicable law
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k) with company matching contributions, educational assistance, employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.
$16.00 – $18.75
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