Responsibilities:
Provide assistance on the interpretation of company policies/procedures to managers, supervisors, and employees
Conduct new hire orientation and review office procedures
Assist employees with FMLA request
Manage employee relations within the office
Communicate company benefit programs to employees
Provide timely written and verbal communication to management on various human resource issues
Assists with development and implementation of effective reporting systems
Assists in maintaining the smooth operation of the support area
Supervises human resource staff with daily, weekly, and monthly tasks to ensure compliance
Review and approve human resources employee timesheets
Recruits to meet the staffing needs of the call center
Ensures legal compliance by monitoring and implementing applicable federal and state requirements; conducting investigations; maintaining records; and representing the organization at hearings
Maintain concentration and focus in order to meet performance goals
React positively to an ongoing, changing environment
Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
Maintain good working relationship with assigned supervisors and coworkers
Work safely without presenting a threat to self or others
Perform additional duties as required by management
Qualifications:
Education:
Employees must have a Bachelors degree or have equivalent experience (minimum 5 years preferred)
Experience:
3-5 years Human Resources Manager or Generalist experience required..
Computer Experience:
Must be able to type quickly and accurately, use a mouse effectively, and have a basic understanding of Windows-based operating systems.
Skills & Abilities:
Ability to establish and maintain effective working relationships with management/supervising personnel, and subordinates
Ability to project and convey a positive, concerned, and professional image to applicants, trainees, and employees
Excellent knowledge of business English, spelling, and punctuation.
Ability to communicate effectively, both orally and in writing, in English
Ability to read, analyze, and interpret professional journals, federal regulations, and training manuals
Ability to respond to inquiries or concerns from trainees or other employees
Demonstrate knowledge of employment law at federal and state levels
Demonstrate ability to resolve conflicts and address employee/management concerns to achieve win-win results
Ability to meet deadlines, work within budgetary guidelines and support corporate goals and programs through human resources initiatives
Ability to maintain a well-organized work area
Write in a clear and concise manner
Manage time effectively
Solve problems or issues that may come up
Concentrate and focus for extended periods of time
Cope with high-stress and changing environment
Remain alert at all times
Adhere to policies and procedures
Adhere to work schedule and punctuality requirements
All job offers are contingent upon completion of drug and background checks.
GC Services is an equal opportunity employer: M/F/Disabled/Vet
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