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With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
Welcome to the relentless pursuit of better. Inviting applications for the role of Senior Revenue Operations Analyst In this role, you will own the daily
Order to Cash operations supporting the global revenue accounting operations and revenue close process. You will play an essential role in data integrity; ensuring all customer, opportunity and subscription information is accurate and reportable. You will partner with other teams to create and promote a scalable order to cash process.
You will report to the Revenue Operations Manager. Responsibilities
- Analyze signed contracts and completed orders for completeness, accuracy, and compliance to company bookings and revenue recognition guidelines
- Partner with Sales, Deal Desk, Renewals, Collections, Legal, and Revenue departments and become an expert in order to cash policy and procedures
- Create detailed records in NetSuite to meet internal service level agreement supporting billing, commissions, forecasting and revenue recognition processes
- Review and evaluate current deal closure procedures and challenge those items that delay or complicate deal closure, invoicing, revenue recognition, commissions, and collections workflows.
Guide creative solutions to improve workflows based on analysis
- Perform assigned month end accounting and reporting operations activities
- Design scalable order to cash processes and build systems infrastructure to support month-end close
- Develop and document controls and procedures for new and existing business models
- Develop and prepare schedules and reports regarding team metrics for management review
- Manage special projects as assigned and deliver accurate results
- Contribute ideas and innovations on legacy policies that improve efficiency and compliance
Qualifications we seek in you! Minimum Qualifications
- Experience with NetSuite, Salesforce, and Tableau
- Experience creating efficient processes to support order to cash function using strong attention to detail
- Experience working with sales, customer contracts, and order desk operations
- Enhanced proficiency with Excel (pivot tables, Vlookups, etc.)
Preferred Qualifications/ Skills
- Operational accounting experience in a growing, SAAS technology business
- Bachelor’s degree or equivalent experience
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com .
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Senior Process Associate
USA-Richardson
Full-time
High School Diploma/GED
Nov 24, 2023, 5:14:14 AM
May 22, 2024, 4:14:14 AM
Master Skills List Operations
Job Category Full Time
