At our company, we provide top-notch transportation management services to our clients, both domestically and internationally. With a strong foundation since 2014, we pride ourselves on delivering exceptional results and maintaining high standards of efficiency.
This is not your typical 9-to-5 job. We thrive in a fast-paced industry that keeps you on your toes, but don’t worry, there’s always room for fun and humor along the way. If you’re ready to take on challenges, meet high expectations, and enjoy a rewarding career, then this role is for you.
As a Logistics Specialist Support, you will play a vital role in our team, working closely with our Logistics Sales Manager. Your main responsibilities will include data entry, load tracking, and providing updates on driver statuses. Experience in transportation and logistics would be a major plus.
This is a full-time position, and you’ll have the flexibility to work remotely from anywhere in the U.S., as long as you can meet the Pacific Standard Time (PST) hours of operation (9 am to 6 pm PST, Monday to Friday). We understand that training is essential, so there will be remote training provided for approximately two weeks.
Not only will you have the opportunity to earn a competitive salary between $35,000 and $40,000 per year, but there is also potential for commission-based incentives. As a team, we believe in recognizing and rewarding hard work and dedication.
We care about your well-being, which is why we offer health benefits to all our employees. Additionally, this position has room for growth, with potential advancement to a Dispatcher I role and beyond, providing you with exciting career prospects.
Here’s a breakdown of your responsibilities as a Data Entry/Logistics Tracker:
Efficiently handle data entry tasks for your team.
Assist in setting up carriers by verifying and inputting carrier information into our system.
Input shipment data into the transportation management system (TMS), create confirmations and bill of lading, and send email notifications to carriers.
Monitor and respond to emails daily, ensuring timely communication.
Communicate with drivers via calls, emails, texts, or other means to track shipments.
Maintain a daily tracking report with driver positions, estimated time of arrival (ETA), and contact details.
Utilize various communication channels to track shipments effectively.
Calculate if a driver’s current position allows for on-time delivery.
Flag and escalate any major shipment issues to the Logistics Manager.
Keep customers and relevant parties updated on shipment tracking status.
Coordinate with drivers and dispatchers to track additional charges (accessorials) and obtain customer approval.
Maintain contact files for all parties involved in each shipment.
Prepare end-of-day tracking reports to provide comprehensive updates.
If you’re seeking a fulfilling career in the logistics industry and want to be part of a supportive and vibrant team, we encourage you to apply for this exciting opportunity. Join us and contribute to our continued success!
Job Type: Full-time
Pay: $35,000 – $40,000 per year
Benefits
Health insurance
Schedule
8-hour shift, Monday to Friday
Location: Remote
At our company, we value diversity and inclusion. We welcome applicants from all backgrounds and walks of life. If you require any alternative methods of application or screening, please feel free to reach out to us directly. We look forward to hearing from you!
Employment Type: Full-Time
Salary: $ 35,000.00 40,000.00 Per Year
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