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About GLS
GLS is an established provider of time-critical package and freight shipping solutions that has been operating in more than 40 countries across Europe for over 30 years, generating annual revenue totaling well above $4 billion.
We have taken our unique but proven business model stateside, where we intend to shake up the market with a truly combined express parcel, premier less-than-truckload (LTL), dedicated, and freight brokerage offering that’s faster and more flexible than our competitors’.
We passionately believe that our success depends on our customers’ success, which informs the ‘why’ and ‘how’ of everything we do. At this pivotal stage in our growth journey, we are looking for like-minded individuals to help us build a new kind of logistics company…one that makes customers’ lives easier and plays an active role in their achievements.
Does this sound like you? If so, please apply to join GLS and keep an eye out for future openings as we expand!
Position Summary
The Dispatch Supervisor reports to the Operations or Terminal Manager and is responsible for supervising, tracking and directing drivers and equipment. Duties will include:
Responsibilities & Duties
- Manage drivers and as needed office employees.
- Assist Terminal or Operations Manager with the overall operations of terminal.
- Assist customers to meet their needs.
- Teaching and training drivers/office employees, and administering discipline as needed.
- Manage hours in payroll system for drivers and as needed office employees.
- Track equipment.
- Other duties as assigned.
Requirements
- 3 to 5+ years’ experience in a service industry role and/or in a supervisory position.
- Basic understanding of local, state and federal employment laws.
- Exceptional interpersonal communication and relationship-building skills.
- Outstanding written and verbal communication skills
- Basic to Intermediate understanding of MS Office Suite and general computer system usage.
- Prior transportation and delivery service experience preferred
Physical Demands
Requires physical and mental stamina appropriate to the performance of assigned duties the following represent illustrations of requirements- Sitting or standing for extended periods of time; in an office setting and requires going into a heavy warehouse setting depending on the needs of the day. Ability to evaluate, assess and manage complex problems and policy related matters without bias, at times in emotionally or sensitive charged situations. He/she may be required to work evenings or weekends. Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools or controls and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus. The employee may be required to push, pull, lift and/or carry boxes or containers. Must have the ability to perform the essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others.
Work Environment
Mainly office environment but while in warehouse areas the person will be exposed to all weather conditions, noise, fumes, dusts and odors or while traveling will be exposed to outside weather conditions.
EEO Commitment
GLS US Freight, Inc. is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to at GLS and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination, and is always committed to doing what’s right.
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