Golden Malted – New Carbon Company Hiring for HR Business Partner at Glen Mills, Pennsylvania Full Time

About Golden Malted

Headquartered in Glen Mills, Pennsylvania, Golden Malted (New Carbon, LLC) is the largest supplier of waffle irons and waffle mix to the hospitality and foodservice industry. The Company provides a comprehensive turnkey waffle program consisting of mixes, toppings, and flavorings along with waffle iron equipment and related maintenance to over 40,000 customer locations throughout North America. The Company’s renowned irons and mixes have been used in leading restaurants, hotels, colleges, and theme parks for over 85 years.

As a complete B2B solution provider for the waffle category, the Company enables customers such as hotels, institutions and restaurants the ability to offer their guests a consistently high-quality, delicious product at high margins without the typical obstacles associated with serving waffles. Golden Malted’s well-established geographic footprint provides coast to coast coverage in the U.S. and a global distribution partner network that can service customers across the U.S. and in 45 countries.

Golden Malted intends to expand well beyond its current customer base into new markets and channels. Through a strategic expansion of sales, distribution, and support services the company is positioning to penetrate the broader foodservice industry at a rapid rate to significantly accelerate growth. Innovation in formats, mixes, toppings and flavorings will accompany the entrance into new market channels and reinvigorating the existing customer base.

Golden Malted employs 230 associates with a geographically dispersed route delivery team of 115. Over 80 distribution centers are located across the United States along with a waffle iron manufacturing and refurbishment center in South Bend, Indiana to ensure prompt distribution to all customers.

It is an exciting time to join Golden Malted with the infusion of new resources, new growth, and an emphasis on innovation. Additional information can be found at .

Key Accountabilities

Employee Relations:

• Partner with management to address and resolve employee relations issues, ensuring fair and consistent application of company policies and procedures.
• Develop and implement strategies to promote a positive work environment and high employee morale.
• Navigate federal and state employment laws and regulations to provide best advice and outcomes.
• Oversee workers compensation programs.

Talent Acquisition and Onboarding:

• Manage the job postings, candidate sourcing, interviewing, and selection of candidates.
• Establish best practices within the company’s ATS, Chattr, and train managers on platform.
• Track returns from job postings and help managers strategize on hiring processes.
• Train mid-level managers on hiring and interviewing techniques.
• Build company marketing materials to better establish differentiation with recruitment processes.
• Coordinate and conduct new hire orientations and facilitate seamless onboarding experiences.
• Improve onboarding process through cross-functional discussions and template rebuilds.

Performance Management:

• Oversee goal setting, performance reviews, and feedback mechanisms within the company.
• Work alongside the VP to establish succession planning scheme.
• Update performance evaluation processes through technology improvement/implementation in ADP.
• Perform exit interviews to understand areas for improvement with employee experience.

Compensation Management:

• Collaborate with finance and senior management to develop and administer competitive compensation and benefits programs that align with the company’s overall compensation philosophy and budgetary constraints.
• Conduct regular benchmarking studies to ensure that our compensation packages remain competitive within the industry and geographic region.
• Partner with department heads to review and approve salary adjustments, promotions, and incentive awards in accordance with established guidelines and budgetary considerations.
• Work alongside payroll manager, acting as a backup to process payroll as necessary.

Benefits Administration:

• Administer and manage employee benefits programs, including health insurance, dental insurance, vision insurance, accident, hospital, retirement plans (vanguard 401k), HSA, and virtual health provider.
• Oversee short term disability benefits, coordinating the application process and facilitating relationship with New York Life.
• Educate employees during benefits enrollment processes, helping employees understand available options.
• Simplify benefits structures from legacy complexities.
• Collaborate with external benefit brokers and internal stakeholders to evaluate and enhance benefits offerings.
• Serve as main contact point for benefit-related questions.

HR Operations and Compliance:

• Work to drive stronger utilization of HRIS (ADP), pushing legacy excel HR tracking into the central system.
• Maintain accurate and updated employee records and HRIS databases.
• Contribute to an employee handbook refresh.
• Generate and analyze a robust set of HR metrics and reports for board reporting and ad hoc requests.
• Coordinate consistently with finance on headcount reporting.
• Stay abreast of employment laws and regulations to ensure compliance in all HR practices and policies.
• Recommend, analyze and create HR policies and procedures as the company grows.

Essential Functions and Required Skills/Abilities

Essential Skills:

• Communication: Exceptional verbal and written communication skills to interact effectively with employees at all levels. Ability to convey complex information clearly and concisely.
• Technology Proficiency: Proficiency in HRIS systems and MS Office Suite. Familiarity with HR software/tools to streamline processes and data management. Ability to learn new technology quickly as the company invests for future
• Problem-Solving: Strong analytical and problem-solving abilities to address employee concerns, navigate conflicts, and propose effective solutions.
• Organizational Skills: Excellent organizational abilities to manage multiple HR functions simultaneously, maintain accurate records, and meet deadlines effectively.
• Innovation: Ability to innovate and implement new initiatives that enhance employee engagement and satisfaction.

Other Attributes Desired:

• Cultural Champion: Demonstrated experience in fostering and championing a positive company culture. Proven commitment to inclusion, diversity, and collaboration.
• Engagement Focus: Proactive engagement with employees, understanding their needs, and advocating for their best interests.
• Alignment with Company Goals: Commitment to aligning HR strategies with the company’s mission, values, and long-term objectives.
• Adaptability: Flexibility and adaptability to thrive in a dynamic, fast-paced environment. Ability to navigate changes and evolving priorities.
• Attention to Detail: Strong attention to detail while managing sensitive employee information and ensuring accuracy in HR processes.
• Continuous Learner: Eagerness to stay updated on industry trends, best practices, and advancements in HR.

Background Required and/or Preferred:

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• Experience: Proven track record of 7+ years in HR roles, preferably as an HRBP, HR Manager, or similar position.
• Certifications: HR certifications, such as SHRM-CP, PHR are preferred but not mandatory.

Location

Candidate will be located in the broader Philadelphia, Wilmington, or NJ area, and will be willing and able to be in the Glen Mills office on a hybrid schedule.

Compensation

Golden Malted is prepared to offer a compelling compensation package inclusive of a base, performance-based bonus, and benefits.