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Senior Human Resources Generalist
COMPANY/JOB OVERVIEW
At Gongos, we make customer centricity happen. We believe a great employee experience is a prerequisite to a great client experience. That’s why we look for promising, multidisciplinary talent to fuel our company’s growth. With us, you can unleash your strengths, shape your path, and leave a lasting imprint on our company, our clients, and each other. Together, our mission is to reorient the relationship between consumers and corporations to be mutually beneficial. In doing so, our teams work across the entire customer centricity value chain, and our consultative approaches ensure internal adoption and implementation that inspire customer-committed cultures.
The HR Generalist will play a critical role in our Human Resources department at Gongos as well as a key player within the People Strategy team that drives our unique employee experience. This role will be responsible for the day-to-day HR functions, including updating employee records, benefits administration, administering total rewards, maintaining the HRIS software, etc.
Note: remote work allowed
ESSENTIAL DUTIES AND RESPONSIBILITIES
HR Administration
HR Administration
- Support all human resources related administration, including but not limited to: status changes, paperwork updates (W4, direct deposit, etc.), annual/spot bonuses, and annual salary increases
- Responsible for keeping the HRIS system updated with employee status changes, including new hires and departing employees
- Partner with the Gongos Wellness Team to implement a strong internal program including, but not limited to, brainstorming creative wellness initiatives, assisting in the administration of events and activities, researching external wellness trends, etc.
- Partner with the Onboarding & Training team to further develop our onboarding and training program, such as managing the internal training portal, assisting in the evolvement of current or new training initiatives, and facilitating a smooth onboarding program for our newest teammates
- Maintains knowledge of HR trends, best practices, regulatory changes, and new technologies in human resources and employment law
- Be strongly in tune with Gongos’ culture and employees, as well as external trends, to make strategic recommendations on employee experience
Total Rewards and Benefits
- Facilitate the administration of company total rewards programs that are competitive and fitting of Gongos’ employee value prop while attracting and retaining Best-In-Class employees
- Ensure benefit programs are administrated in a timely and high-quality fashion. Benefit programs may include: health insurance, 401(k), FSA, life and disability insurance, worker’s comp, tuition reimbursement, flexible spending programs and others
- Partner closely with benefit vendors to conduct monthly bill audits, adjust coverage and resolve issues as necessary, and answer any benefit related questions on the behalf of our employees
- Facilitate annual benefits open enrollment and administration of system inputs with the partnership of HR and Accounting team
Compliance
- Ensures that Gongos abides by all local and national employment laws, and provides suggested updates to the Employee Handbook and Confidentiality agreement as necessary
- Provides support and guidance to staff when complex, specialized, and sensitive HR questions and issues arise, in collaboration with the HR Manager and Chief People Officer
- Responsible for all company survey participation and reporting including, but not limited to, ASE, ACA, and EEO-1
QUALIFICATIONS
- Bachelor’s degree in Human Resources, Psychology, Business, or related field of study required
- 4-8 years of Human Resources work experience, with benefit administration experience preferred
- Experience with HR policies and procedures including but not limited to Federal and local employment laws and compliance
- Ability to build strong relationships across the organization and be seen as a trusted advisor
- Experience navigating and updating HRIS, 401(k) and benefit systems
- Strong attention to detail and communication skills with a customer service focus
A COMPLETE OFFERING THAT SETS US APART
- We promote work-life balance by offering schedule flexibility and the opportunity for our employees choose when to remote work or be present in our Royal Oak office
- Gongos offers competitive paid time off including holiday time and a paid company shutdown between December 24th through New Year’s Day
- Our contemporary work environment includes a relaxed dress code – if you’re comfortable, we’re comfortable
- Our health benefit offerings start on day one, all with significant premium contributions from Gongos
- Traditional and Roth 401K plans, offering a 100% company match for up to 3% of your salary and a 50% match on the next 2%, available on your first day of full-time employment
- We offer 50% tuition and book reimbursement (up to $3,000/year), available at one year of full-time employment
- Our celebrated culture includes company outings such as our Tigers game day, Cinco de Mayo celebration, Annual Golf Outing, 5k runs, and lots more
- Gongos Gives is our internal initiative that organizes charity events throughout the calendar year to keep us engaged within our community
- Our new state-of-the-art headquarters located in downtown Royal Oak, Michigan captures the vibrant city atmosphere with a progressive and agile work environment
