Goodlife Physical Therapy Hiring for Front Office Coordinator – Lockport/Homer Glen Job at Lockport, IL Full Time

Company Core Values:

1.Putting patients first: we are in existence to serve their needs

2.Work Together: /Team oriented approach – You can get what you want by helping others get what they want. Its all about service. How can we service our patients and fellow employees?

3.Integrity, Be honest, ethical and legal in practice: We say what we mean, and mean what we say. We stick to our commitments, treat everyone equitably, and communicate openly and honestly.

4.Be Excellent & continuously improve Strive for excellence and knowledge – be better than yesterday. Lead our profession. Continuous self improvement

5.Be nice to people: Give respect – Earn Respect with your actions: We treat coworkers and patients the way they want to be treated – with genuine care, kindness and respect. Candor, avoid talking down to others. We don’t just treat patients we build relationships

6.Be of Service: We give more than what is expected of us

7.Be Accountable: Accountability involves a process of seeing it, owning it, solving it, and doing it. It requires a level of ownership that includes making, keeping, and answering for all commitments.

8.Have FUN!: We also feel it’s important to have a sense of humor. We like to laugh—it makes our work that much more enjoyable. We also invest in community and company events that help our employees and their families feel a connection to Goodlife PT beyond business as usual.

Job summary

Part-time, hourly front office manager position at GoodLife’s Physical Therapy located in Lockport, IL. Job requirements and description is detailed below.

Summary of essential job functions – This is a split position

1. Clinical Care Specialist – Patient Experience

• Scheduling patients
• Make new patient folders
• Intake forms are completed correctly- Medicare vs. other insurance folders
• Upload prescriptions, ID, and insurance card for each new patient into practice management software.
• Insurance verification (benefits & eligibility)
• Faxing initial, progress, and discharge evaluation to referring physicians – assuring plan of care is signed and returned (essential for Medicare, Cigna, BCBS)
• Patient authorization-update excel sheet
• Schedule management – assuring patients schedule their prescribed physical therapy frequency and duration – may be required to call patients or reminders
• Collecting payments (co-pays, deductibles, co-insurance, follow-up on outstanding bills with direction from billing company)
• Authorization management:
• Keeping patients’ prescriptions up-to-date
• when 3 visits remain, request more visits from referring physician

• Keep track of business measures – weekly visits, referral analysis, no show cancellation rates, front office score card, etc.
• Work between both our clinics in Orland Park and Homer Glen

Minimum requirement

Education/Experience: All of the following requirements must be met

• High School Diploma GED (Minimum)

2. 1-3+ years of professional work experience

• Copy Resume

• 3 Professional references

*Abilities required

The right candidate should be a team player and self-directed. Skills and Abilities: All of the following requirements must be met:

1. Proficient in Microsoft Office(Word, Excel, PowerPoint)
2. Good organizational and analytical skills
3. Communication: Effective writing ability needed to proof and edit documents, as well as to prepare own correspondence.
4. Interpersonal skills requiring courtesy, tact and diplomacy necessary to effectively communicate with staff, callers, visitors, and physicians and or physician representatives.
5._ Independent_: Ability to take initiative, prioritizes, and completes work with minimal supervision and meets deadlines.

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Hours per week:

• 20-29

This Job Is:

• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• Open to applicants who do not have a college diploma

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
• Detail-oriented — would rather focus on the details of work than the bigger picture
• Achievement-oriented — enjoys taking on challenges, even if they might fail
• Autonomous/Independent — enjoys working with little direction
• Innovative — prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance — thrives in a high-pressure environment

Job Type: Part-time

Pay: From $16.00 per hour

Schedule:

• Day shift
• Evening shift
• Monday to Friday

Ability to commute/relocate:

• Lockport, IL 60441: Reliably commute or planning to relocate before starting work (Required)

Education:

• Doctorate (Preferred)

Work Location: One location