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Goodwill Houston is a non-profit organization that serves people who need help people who have barriers to employment – people who are looking for a new start. We are proud to be a second chance employer. Our success comes from our Goodwill Family, the honest, passionate and innovative Team Members who assist our customers and donors, keep our locations clean and inviting, and are the advocates for our mission every day.
Goodwill is a place to belong, a place to make a difference, and a place that “Changes Lives Through the Power of Work.”
The HR Business Partner position provides an opportunity, in a retail setting, to excel in a growing, fast paced, working both independently and as a member of a team, to positively impact the lives of others.
Essential Duties and Responsibilities:
Advises Management on Team Members performance management measures (coaching, counseling, career development, correct actions, etc.).
Provides day-to-day coaching to Management and Leadership on various employment relation issues.
Responds to, investigate (as needed) and helps resolve Team Member issues in the best interest of the Team Member and GWH.
Manages complex and delicate employment relations issues, striving for conflict resolution.
Receives and oversees all personnel actions performance reviews in line with processing Payroll.
Partners with Leaders to ensure the alignment of the HR strategy to the overall business strategy.
Analyzes trends and metrics with the HR Team to develop solutions, policies and programs.
Oversees Unemployment Benefit activity for the assigned area(s) and manages the claims.
Demonstrates, leads and participates positive cultural development and engagement for GWH.
Provides guidance to Leadership with assessment, performance management, career and succession planning for their subordinates.
Coordinates with Donated Goods Retail (DGR) and Workforce Development (WFD) for training and/or life needs for Team Members.
Assist with training assessment and delivery.
Maintains, distribute and assist in changes to HR policies, procedures, etc.
Participates in recruitment campaigns and new hire Orientation to ensure a robust candidate pipeline.
Provides routine statistics, analysis and reports as requested.
Performs other duties as assigned by Management.
