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Graduate Hotels®, is seeking a Public Area Attendant to join Graduate New Haven and its brilliant team of hospitality enthusiasts.
Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their communities.
We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it’s their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.
JOB DUTIES AND RESPONSIBILITIES
- Cleans and maintains all hotel public areas, including restrooms, hallways, and stairwells to meet quality standards
- Cleans bathrooms, dusts furniture and pictures, and vacuums, sweeps, and mops floors
- Empties carts of soiled linen and disposes trash
- Maintains lobby, elevators, stairways, hallways, and Front Desk area to assure they are clean, neat and free of all rubbish and debris
- Cleans and maintains public restrooms in a neat and orderly fashion to provide fresh and attractive facilities for guests
- Restrooms must be inspected once per hour to assure they remain neat and clean
- Removes spots, insects and debris, polishes fixtures and cleans ashtrays
- Delivers items to rooms upon request and assists in cleaning guest rooms as needed
- Greets guests in a warm and authentic fashion
- Other duties as assigned
EDUCATION AND EXPERIENCE
- High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to communicate effectively verbally
- Team player
- Ability to exceed expectations of guests
- Customer service focused
About Graduate Hotels®
Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are 35 hotels across the U.S. and U.K. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit www.graduatehotels.com.
*Graduate Hotels is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Work Location: One location
