The Sr. Systems Administrator is at the forefront of deploying and supporting new technologies at HRT. In support of the strategic initiatives following the established project plan under the direction of the Director of Technology Services, implement and support datacenter infrastructure using Cloud First approach, augmenting existing on-prem data centers with SaaS and IaaS solutions when feasible. Build and maintain on-prem infrastructure to support Agency needs. While acting as a top-level support tier, provide problem resolution services for all escalated issues.
Essential Job Functions:
(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)
Required Knowledge, Abilities and Skills essential to Job Functions:
Ability to install, configure, and maintain server hardware, operating systems, and software is required. HP ProLiant, Dell PowerEdge server hardware. Mid and entry level SAN hardware, such as HP MSA, Dell PowerVault, Compellent, EqualLogic. In depth knowledge of Microsoft server operating systems and Active Directory technologies including domain administration, Group Policy, DNS, DHCP, ADFS, Certificate Authority administration, etc. In depth knowledge of the file and printing services, Remote Desktop Services, WSUS, IIS, RADIUS, and other Windows server roles. Proficiency in shared storage administration and performance tuning (SAN/NAS/DAS environments). Extensive knowledge of virtualization technologies (VMware 6.5+ and Hyper-V), clustering, high availability, fault tolerance, DRS, load balancing. In depth knowledge of backup software and BCDR process implementation. Ability to support typical enterprise workloads such as database Servers, application Servers, Microsoft Exchange. Broad understanding of WAN/LAN communications, VPN technologies, IP Addressing, etc. In depth knowledge of central management tools (SCCM) and system monitoring tools (Solarwinds). Scripting language expertise (PowerShell). In depth knowledge of the IaaS platforms (MS Azure) and SaaS platforms (Office 365). Apply critical thinking to quickly identify problems and implement solutions with minimal downtime. Utilize software and hardware diagnostic tools to identify, diagnose, and repair complex problems affecting system availability and performance. Using logic and wholistic analysis identify the strengths and weaknesses of different approaches. Be able to qualify decisions with solid reasoning and justification. Ability to multitask and perform a multitude of administrative and engineering tasks at one time unsupervised. Effectively collaborate in a team environment or work independently as needed. Provide mentorship to others and perform knowledge transfer as required. Maintain awareness of advances in information technology and developments in cyber security realms. Ability to communicate effectively both orally and in writing. Strong work ethic is required.
Required Software Knowledge and Skills essential to Job Functions:
Proficiency in using listed technologies, software applications, and cloud services is essential for adequate performance in the assigned job duties. Advanced troubleshooting and problem-solving skills associated with hardware, software, services, and systems are expected.
Training and/or Education:
Bachelor’s degree in Computer Science, Management Information Systems, Information Systems or a related field. Certifications and applicable job experience may be counted in lieu of education requirement.
Required Experience:
Over 10 years of infrastructure management and administration experience with progressively escalating responsibilities, with at least 5 years of infrastructure project implementation experience. Knowledge of networking protocols and technologies; knowledge of server hardware and troubleshooting skills; demonstrable experience with data storage systems management (SAN/NAS) and virtualization; experience in backup technologies; experience with application administration; experience establishing and supporting hybrid datacenter environments leveraging IaaS offerings (Microsoft Azure and Amazon EC2); experience in managing SaaS environments (Office 365); experience working in environments that utilized Change Management and other ITIL concepts is a plus.
Licenses or Certificates:
Virginia Driver’s License
Special Requirements:
FLSA Status:
Exempt
Physical Demands:
Work requires high-speed operation of keyboard devices. Also requires lifting and transferring of computer equipment as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Unusual Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis. Duties may require some seasonal overtime.
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