Repair/ Replace Customer Service Representative
Department: Repair/Replace Reimbursement
Reports To: Assistant Manager/Manager
SUMMARY: This position will coordinate the process of repairing and replacing patient owned
equipment with internal department and customers. This position does not repair equipment but facilitates the process for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be
made to enable individuals with disabilities to perform these essential functions.
QUALIFICATIONS:
To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
Language Skills
Mathematical Skills
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner.
WORK ENVIRONMENT
The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment will be in a warehouse and office environment.
TRAINING
Orientation and selected courses must be completed in the designated time frame.
ADDITIONAL QUALIFICATIONS
None
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
By submitting an application, you are agreeing to the terms of Hart’s Application Acknowledgement and Agreement found at https://hartmedical.org/application-agreement.
IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.
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