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Description
SHIFT: Mixed (rotating weekends)
SCHEDULE: Full-time
Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive? Submit your application today and find out what it truly means to be a part of a team.
HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are currently looking for an ambitious Telecom Operator to help us reach our goals. Unlock your potential here!
We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program and employee stock purchase program. We would love to talk to you about this fantastic opportunity.
The PBX Operator/Telecomm Operator responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice.
- Answers multiple incoming telephone lines.
- Obtains necessary information and transfers calls to correct extensions.
- Provides information to callers as appropriate.
- Performs overhead paging.
- Monitors all alarms located in PBX and notifies appropriate personnel as required.
- Responds quickly and accurately to disaster and emergency situations as required, remaining calm.
- Corrects and updates posted information as needed. Assists with the maintenance of directories on-call list, etc.
- Accurately utilizes the features of the PBX consoles, headsets, telephones and other related equipment.
- Assist with maintaining cleanliness, safety and security of the PBX area.
- Maintains confidentiality, security and integrity of patient and organizational data.
- Ensures release of information is consistent with all privacy policies.
- Orients and mentors new staff members.
Qualifications
- Experience in customer service position.
- Previous PBX experience is desirable.
- Ability to fluently speak and understand English.
- Previous experience in hospital setting preferred.
- Ability to perform calmly, competently and quickly in emergency situations.
- Customer service abilities.
- Ability to perform work that requires frequent standing, bending, reaching and some lifting.
HCA Healthcare is a community of 94,000 Registered Nurses and 38,000 active physicians. We have over 1,900 facilities ranging from hospitals, freestanding ER’s, ambulatory surgery centers, and urgent care clinics. Our facility based staff continues to raise the bar in patient care. Ten HCA Healthcare hospitals have been named in IBM Watson Health’s top 100 best-performing hospitals based on patient satisfaction and operational data.
Founded in 1967, Doctors Hospital of Sarasota is a 155-bed facility located on a wooded campus, minutes west of I-75. We have earned our reputation by caring for people as individuals, not just treating their medical problems. All of our rooms are private. Modern Healthcare Magazine has voted Doctors Hospital of Sarasota Best Places to Work in 2009, 2010, 2011, 2012, 2013, 2015 & 2016!
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply. We promptly review all applications. If you are highly qualified you will hear from one of our managers. Come unlock the possibilities and apply today!
EEOC
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Notice
Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.
For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.
